Kathrin M. Möslein – författare

Open labs provide spaces for interaction across organizational boundaries. They create a huge potential to advance innovation processes. Making use of this potential, however, is not an easy task. It requires diligence, sophistication and perseverance from everyone involved in the implementation and the management of the lab. This book brings together contributions from leading experts in engineering, design, strategy, foresight and marketing research as well as policy makers and practitioners from an open lab. It explores from different perspectives how open labs can be used to facilitate innovation and what needs to be done to make the operation of an open lab successful. The topics addressed in the book include: interaction patterns and mediation in open labs, innovation technology, resource management, ecosystem and platform design, cultural translation, productivity, multi-channel communication, and more. The first part of the book is dedicated to the study of JOSEPHS®, an open lab in Germany. It gives insight in the practical challenges of running an open lab and its role in the local business ecosystem. The other parts of the book discuss the phenomenon of open labs in general and its significance in different contexts all around the world.

In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator’s perspectives and look at the tricky challenge of service productivity as a landscape of options for designing the future of services.Case examples, from the airport, hotel, healthcare, and professional service industry, offer insights in the methods used and approaches taken in business practice. Research results provide food for thought and valuable advice on the path towards superior service productivity. Throughout the book we also listen to the views and advices of interviewed experts from academia as well as business practice on how to drive service productivity.A forecast on how service productivity and service innovation might evolve in the future provides us – and hopefully you as a reader – with the necessary food for thought to develop our own understanding of driving service productivity in different business settings. Overall, this book is not a traditional “academic product” that summarises the views of a few, but a co-created offering that profited enormously from the contributions of so many.

In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator’s perspectives and look at the tricky challenge of service productivity as a landscape of options for designing the future of services.Case examples, from the airport, hotel, healthcare, and professional service industry, offer insights in the methods used and approaches taken in business practice. Research results provide food for thought and valuable advice on the path towards superior service productivity. Throughout the book we also listen to the views and advices of interviewed experts from academia as well as business practice on how to drive service productivity.A forecast on how service productivity and service innovation might evolve in the future provides us – and hopefully you as a reader – with the necessary food for thought to develop our own understanding of driving service productivity in different business settings. Overall, this book is not a traditional “academic product” that summarises the views of a few, but a co-created offering that profited enormously from the contributions of so many.

Das Buch richtet sich primär an die Studierenden in den wirtschaftswissenschaftlichen Bachelorstudiengängen der Friedrich-Alexander-Universität Erlangen-Nürnberg und stellt die Basisliteratur für die dortige Lehrveranstaltung „Grundlagen des E-Business“ dar.

Dieses Buch lehrt moderne Organisationskonzepte und deren Folgen für den arbeitenden Menschen in der digitalen Wirtschaft. Dezentralisierung, Vernetzung, Verschmelzung der physischen und virtuellen Welt und das immer stärkere Zusammenspiel von menschlicher und künstlicher Intelligenz prägen Organisation und Führung. Digitale Technologien ändern die Koordination der internen und externen Leistungsprozesse und erfordern neue Kompetenzen. Ziel des Buches ist es, diese Zusammenhänge theoretisch fundiert und praxisorientiert aufzuzeigen. Das erweiterte Autorenteam hat das Buch „Die grenzenlose Unternehmung“ gekürzt, aktualisiert und vollständig neu bearbeitet sowie durch digitale Lernformen ergänzt. Zielgruppe sind Studierende der BWL und Führungskräfte.Die ergänzenden Flashcards dienen der Wissensüberprüfung und unterstützen den optimalen Lernerfolg.Der Inhalt•Information, Organisation und Führung – Auf dem Weg zur Grenzenlosen Unternehmung•Marktdynamik und Wettbewerb: Die entscheidende Rolle der Information•Grundmodelle menschlichen Informations- und Kommunikationsverhaltens•Digitale Technologien: Enabler und Voraussetzungen•Auflösung von Hierarchien – Modularisierung und Teams•Auflösung der Unternehmung – Netzwerke, Kooperationen und Plattformen•Überwindung von Standortgrenzen – Virtuelle Unternehmen•Der Mensch in der grenzenlosen Unternehmung: Neue Anforderungen und veränderte Kompetenzen

This book introduces readers to modern organizational concepts and their consequences for working people in the digital economy. The book is intended for students of business management and practicing business managers alike.

This book introduces readers to modern organizational concepts and their consequences for working people in the digital economy. The book is intended for students of business management and practicing business managers alike.

Kathrin M. Moslein begreift Managementwissen als gestaltbare und zu gestaltende strategische Ressource und exploriert institutionell angelegte Instrumente, Teilsysteme und Systeme der Generierung von Management- und Fuhrungswissen im Unternehmen. Ihre Entdeckungen und Erkenntnisse bieten Ansatzpunkte fur neue Formen der Generierung von Managementwissen auf inhaltlich-theoretischer, prozessual-methodischer sowie institutionell-organisatorischer Ebene.

Case book that covers the entire business life-cycle of innovative firms and provide key learnings from successful strategic innovators in various industries. Readers will acquire knowledge on venture creation and growth strategies as well as strategies for open innovation. How to foster an organization's strategic ability to innovate is a constant challenge not only for large multi-nationals, but equally for small and medium-sized firms.