Kelly Hannum – författare

This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. The authors provide a framework and process for helping participants better understand their context and taking appropriate action. The casebook includes the Leadership Across Differences Framework, 13 research-based cases, 11 chapters written by leadership experts, nine individual exercises, as well as references and resources to extend the learning. The package is designed to be flexible enough to use for a single one-hour session or for an extended course. The information in the Facilitator’s Guide will help you craft a session or series of sessions organized around specific learning outcomes.

Pick your country, and pick your organizational context and you will find groups of people who are being asked to work side by side with other groups with whom they lack shared understanding and common ground. For example, Protestants and Catholics are recruited to work for high-tech computer companies in Norther Ireland. Devout Jewish nurses must care for expectant Palestinian mothers in a hospital in Jerusalem. A U.S. food processing plant suffers from poor morale and repeated work stoppages due to the inability of line managers to create an environment in which Native Americans, African-Americans, European Americans, and Hispanics can work together. An international, non-profit relief agency is incapable of delivering food to the hungry because of power struggles between top officials who represent different national backgrounds. As these examples illustrate, dynamics in our global society are increasingly spilling over into the workplace. The need for practical, relevant, and usable information about how to lead in our increasing flat world is in high demand. This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With 14 rich cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. Each case includes a case summary, case text, facilitation questions, expert perspectives on the case, and suggestions for further action, participants will experience a variety of situations and will be exposed to multiple sets of commentaries to help them make sense of the issues and possibilities associated with leading across differences. The authors guide facilitators through a process of not providing participants with the "right" answer for all possible situations, but rather a framework and process for better understanding their context and taking appropriate action.

With the increase in the number of organizational leadership development programs, there is a pressing need for evaluation to answer important questions, improve practice, and inform decisions. The Handbook is a comprehensive resource filled with examples, tools, and the most innovative models and approaches designed to evaluate leadership development in a variety of settings. It will help you answer the most common questions about leadership development efforts, including: What difference does leadership development make?What development and support strategies work best to enhance leadership?Is the time and money spent on leadership development worthwhile?What outcomes can be expected from leadership development?How can leadership development efforts be sustained?

With the increase in the number of organizational leadership development programs, there is a pressing need for evaluation to answer important questions, improve practice, and inform decisions. The Handbook is a comprehensive resource filled with examples, tools, and the most innovative models and approaches designed to evaluate leadership development in a variety of settings. It will help you answer the most common questions about leadership development efforts, including: What difference does leadership development make? What development and support strategies work best to enhance leadership? Is the time and money spent on leadership development worthwhile? What outcomes can be expected from leadership development? How can leadership development efforts be sustained?

Driving impact while managing resources are what most organizations strive to balance in their leadership-development efforts. Evaluation provides a practical framework for gathering and making sense of information to better manage resources while assessing the success of leadership-development efforts. This second edition of Evaluating the Impact of Leadership Development is a practical guide for human-resource professionals, consultants, managers, employees, and volunteers who have leadership-development or evaluation responsibilities in their organizations and want to enhance their practice and demonstrate the value of their work.

The success of your daily interactions with others, whether during formal meetings or encounters at the water cooler, can make or break your success in the workplace. Having interpersonal skills will allow you to motivate, inspire, and successfully lead others, as well as further your own career development. This guidebook will show you how, through self-awareness and strategic implementation of behaviors, you can utilize interpersonal savvy to make the most out of negative situations, develop and lead others, and create a positive working environment despite daily challenges and hardships.

The context of leadership has changed. Traditionally, leaders worked in organizations in which people largely shared a common culture and set of values. Today, leaders must bring together groups of people with very different histories, perspectives, values, and cultures. The people you lead are likely to be different from you and from each other in significant ways. Leaders today need an awareness of social identity, their own and that of others.

This book provides you with the means to set development goals and to track your progress on achieving them. Tracking your development can be captured in a few steps: articulating your goal, creating an action plan, gathering information about your behavior, identifying barriers and support, and revising your action plan. Taking these steps will greatly increase the likelihood of achieving your goal.