Sally Dyson – författare

Visar alla böcker från författaren Sally Dyson. Handla med fri frakt och snabb leverans.

16 produkter

Innovations in Client Experience
Av Ken Grady, Julian Summerhayes m. fl.
Häftad, 2018
2932 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Business Development for a New Legal Ecosystem
Av JD Catherine Alman MacDonagh, Wayne Hassay m. fl.
E-bok, 2021
3303 kr
Lägg i varukorg
Pandemics bring the world to a standstill. All economies are based on confidence, yet during and after a pandemic, uncertainty and fear abound. The entire professional services sector the world over - which includes law firms, accounting firms, brokerages, consulting firms, etc. - are cash-based, …
Business Development for a New Legal Ecosystem
Av JD Catherine Alman MacDonagh, Wayne Hassay m. fl.
E-bok, 2021
3232 kr
Lägg i varukorg
Pandemics bring the world to a standstill. All economies are based on confidence, yet during and after a pandemic, uncertainty and fear abound. The entire professional services sector the world over - which includes law firms, accounting firms, brokerages, consulting firms, etc. - are cash-based, …
Innovations in Client Experience
Av Helen Hamilton-Shaw, Judith McKay m. fl.
E-bok, 2021
2797 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Innovations in Client Experience
Av Helen Hamilton-Shaw, Judith McKay m. fl.
E-bok, 2021
2797 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Redefining Matter Management
A Best Practice Guide to Improving Processes and Profitability
Av Peter Lane Secor, Scott Rechtschaffen m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
Time - as they say - is money. It is not an uncommon fact that lawyers today spend unnecessary amounts of time seeking out information, and therefore unnecessary amounts of money. In well-established fields, change is often slow; perhaps none more so than in the legal world. Though progress is …
Redefining Matter Management
A Best Practice Guide to Improving Processes and Profitability
Av Peter Lane Secor, Scott Rechtschaffen m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
Time - as they say - is money. It is not an uncommon fact that lawyers today spend unnecessary amounts of time seeking out information, and therefore unnecessary amounts of money. In well-established fields, change is often slow; perhaps none more so than in the legal world. Though progress is …
Budgeting and Negotiating Fees with Clients
A Lawyer''s Guide
Av Sally Dyson
E-bok, 2011
1055 kr
Lägg i varukorg
With legal fees coming under increasing scrutiny, all law firms, whether they charge by the hour or operate alternative fee arrangements (AFAs) will need to negotiate fees; be it a discount to an hourly rate or a year-long fixed retainer. Budgeting and negotiating skills will be needed by all fee …
Budgeting and Negotiating Fees with Clients
A Lawyer''s Guide
Av Sally Dyson
E-bok, 2011
1024 kr
Lägg i varukorg
With legal fees coming under increasing scrutiny, all law firms, whether they charge by the hour or operate alternative fee arrangements (AFAs) will need to negotiate fees; be it a discount to an hourly rate or a year-long fixed retainer. Budgeting and negotiating skills will be needed by all fee …
Client Listening
Why it Pays and How to Do it
Av Sally Dyson
E-bok, 2013
2708 kr
Lägg i varukorg
"Client listening is the single most important marketing activity." - Paul Amit, Head of Sector and Client Marketing, DLA Piper. Forward-thinking firms know that listening effectively to their clients is crucial for improving client service, value, retention, and, ultimately, profitability. It can …
Client Listening
Why it Pays and How to Do it
Av Sally Dyson
E-bok, 2013
2797 kr
Lägg i varukorg
"Client listening is the single most important marketing activity." - Paul Amit, Head of Sector and Client Marketing, DLA Piper. Forward-thinking firms know that listening effectively to their clients is crucial for improving client service, value, retention, and, ultimately, profitability. It can …
Client Experience
How to Optimize Client Service and Deliver Value
Av Sally Dyson, Will Taylor m. fl.
Häftad, 2021
2397 kr
Lägg i varukorg
We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, …
Client Experience
How to Optimize Client Service and Deliver Value
Av Paul A Williams, Helen Hamilton-Shaw m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, …
Client Experience
How to Optimize Client Service and Deliver Value
Av Paul A Williams, Helen Hamilton-Shaw m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, …
Budgeting and Negotiating Fees with Clients
A Lawyer's Guide
Av Sally Dyson
Häftad, 2011
1114 kr
Lägg i varukorg
With legal fees coming under increasing scrutiny, all law firms, whether they charge by the hour or operate alternative fee arrangements (AFAs) will need to negotiate fees; be it a discount to an hourly rate or a year-long fixed retainer. Budgeting and negotiating skills will be needed by all fee …
Client Listening
Why it Pays and How to Do it
Av Sally Dyson
Häftad, 2013
2997 kr
Lägg i varukorg
"Client listening is the single most important marketing activity." - Paul Amit, Head of Sector and Client Marketing, DLA Piper. Forward-thinking firms know that listening effectively to their clients is crucial for improving client service, value, retention, and, ultimately, profitability. It can …