Sylvia Horton – författare

From the 'Third Way' reforms of the 1990s to today's prospect of a post-bureaucracy era, the management of the UK's public services has been radically overhauled in recent decades. This important new text provides a complete introduction to the key themes and developments in public management and the changing relationship between governments, public service providers and the public.June Burnham and Sylvia Horton examine the key components of public management in the UK, including strategic management and the introduction of new performance management techniques as well as financial and human resources management. The book assesses how wider forces such as Europeanization, globalization and the global economic crisis have affected both the structure and role of the state and the way public services are managed. It also looks back to examine the transition from public administration to public management and considers how different ideologies have influenced and driven reform.Distinctively, the authors provide a full assessment of how devolution has affected public services across all parts of the UK. Providing an insightful and accessibly written introduction, this book will be ideal reading for all students of public management.

From the 'Third Way' reforms of the 1990s to today's prospect of a post-bureaucracy era, the management of the UK's public services has been radically overhauled in recent decades. This important new text provides a complete introduction to the key themes and developments in public management and the changing relationship between governments, public service providers and the public.June Burnham and Sylvia Horton examine the key components of public management in the UK, including strategic management and the introduction of new performance management techniques as well as financial and human resources management. The book assesses how wider forces such as Europeanization, globalization and the global economic crisis have affected both the structure and role of the state and the way public services are managed. It also looks back to examine the transition from public administration to public management and considers how different ideologies have influenced and driven reform.Distinctively, the authors provide a full assessment of how devolution has affected public services across all parts of the UK. Providing an insightful and accessibly written introduction, this book will be ideal reading for all students of public management.

'There is no doubt about the quality of the authors' understanding and appreciation of the political processes and influences at work...The chapters on local government and the National Health Service are model analyses...' - RSA Journal Managing the New Public Services provides an introduction to, and assessment of, the major organisational changes in Britain's public services since the late 1970s which have collectively been identified as the emergence of a new managerialism. The editors draw particular attention to both the similarities and differences between private sector and public service management and to the impact of the increasing politicisation of public management on the traditional neutrality of public officials.

Over the last two decades public services have been directly affected by the radical, political and economic changes which have characterized Britain. As 'businesses' public service employers are now becoming more responsive to their clients and customers and have moved to a more decentralized and proactive style, based on private sector practices. This book describes past practices and current developments in public sector organizations, looking at in-depth case studies covering NHS trusts, the Civil Service, local government, police and education. It examines implications for the future and will provide an invaluable guide for both students of personnel and business studies and managers in the public sector.

This book seeks to fill that gap by mapping out the changes in personnel management occurring throughout Europe and, in particular, evaluating the changes that have been driven by the move to greater flexibility and market responsiveness in public personnel policies including an examination of the US for comparative purposes.