Cary Cherniss is Director and Co-Chair of the Consortium for Research on Emotional Intelligence in Organizations and Professor of Applied Psychology Emeritus at Rutgers University. He has published over 70 scholarly articles and book chapters as well as seven books, including The Emotionally Intelligent Workplace (Jossey-Bass, with Daniel Goleman) and Promoting Emotional Intelligence in the Workplace: Guidelines for Practitioners (American Society for Training and Development, with Mitchel Adler). In addition to his research and writing, Dr. Cherniss has consulted with many organizations in both the public and private sectors. He received his Ph.D. in Psychology from Yale University.Cornelia W. Roche has performed management coaching in a variety of corporate settings and has consulted to schools, non-profit entities, and small business. Drawing upon research and her previous management experience in a Fortune 500 company, her work involves helping professionals betterunderstand and navigate the individual and organizational forces that impact on their work. In addition to consulting, Roche has served as a staff member of the Wharton School's Executive Development Program. Affiliated with the Emotional Intelligence Consortium since its inception, she has a doctorate from Rutgers University in Organizational Psychology. She currently resides in Northern New Jersey with her husband and son.

Explores how effective leaders use emotional intelligence (EI) to achieve their goals, presenting nine strategies for helping leaders develop their EI and use it more strategically and effectively at work and in their personal lives.

• Nine Strategies of Emotionally Intelligent LeadersForewordIntroduction 1. Focus on Feeling 2. Let People Know How You Feel3. What Is Your Impact on Others?4. What Is It Like for Others?5. What Are those Feelings Telling Us?6. Change Perspective 7. Respect those Boundaries8. Enlist the Help of Others9. Become an Emotional Coach10. Emotional Virtuosity: Using Several Strategies Together11. Creating a Social Context that Supports Use of the EI Strategies12. Taking Charge Appendix A. Leaders Who Participated in the Research and Their Job TitlesAppendix B. The Research MethodAppendix C. Links between the Basic Emotional Intelligence Abilities and the Nine Strategies References

Cary Cherniss is Director and Co-Chair of the Consortium for Research on Emotional Intelligence in Organizations and Professor of Applied Psychology Emeritus at Rutgers University. He has published over 70 scholarly articles and book chapters as well as seven books, including The Emotionally Intelligent Workplace (Jossey-Bass, with Daniel Goleman) and Promoting Emotional Intelligence in the Workplace: Guidelines for Practitioners (American Society for Training and Development, with Mitchel Adler). In addition to his research and writing, Dr. Cherniss has consulted with many organizations in both the public and private sectors. He received his Ph.D. in Psychology from Yale University.Cornelia W. Roche has performed management coaching in a variety of corporate settings and has consulted to schools, non-profit entities, and small business. Drawing upon research and her previous management experience in a Fortune 500 company, her work involves helping professionals betterunderstand and navigate the individual and organizational forces that impact on their work. In addition to consulting, Roche has served as a staff member of the Wharton School's Executive Development Program. Affiliated with the Emotional Intelligence Consortium since its inception, she has a doctorate from Rutgers University in Organizational Psychology. She currently resides in Northern New Jersey with her husband and son.

Explores how effective leaders use emotional intelligence (EI) to achieve their goals, presenting nine strategies for helping leaders develop their EI and use it more strategically and effectively at work and in their personal lives.

• Nine Strategies of Emotionally Intelligent LeadersForewordIntroduction 1. Focus on Feeling 2. Let People Know How You Feel3. What Is Your Impact on Others?4. What Is It Like for Others?5. What Are those Feelings Telling Us?6. Change Perspective 7. Respect those Boundaries8. Enlist the Help of Others9. Become an Emotional Coach10. Emotional Virtuosity: Using Several Strategies Together11. Creating a Social Context that Supports Use of the EI Strategies12. Taking Charge Appendix A. Leaders Who Participated in the Research and Their Job TitlesAppendix B. The Research MethodAppendix C. Links between the Basic Emotional Intelligence Abilities and the Nine Strategies References

Cary Cherniss is Director and Co-Chair of the Consortium for Research on Emotional Intelligence in Organizations and Professor of Applied Psychology Emeritus at Rutgers University. He has published over 70 scholarly articles and book chapters as well as seven books, including The Emotionally Intelligent Workplace (Jossey-Bass, with Daniel Goleman) and Promoting Emotional Intelligence in the Workplace: Guidelines for Practitioners (American Society for Training and Development, with Mitchel Adler). In addition to his research and writing, Dr. Cherniss has consulted with many organizations in both the public and private sectors. He received his Ph.D. in Psychology from Yale University.Cornelia W. Roche has performed management coaching in a variety of corporate settings and has consulted to schools, non-profit entities, and small business. Drawing upon research and her previous management experience in a Fortune 500 company, her work involves helping professionals betterunderstand and navigate the individual and organizational forces that impact on their work. In addition to consulting, Roche has served as a staff member of the Wharton School's Executive Development Program. Affiliated with the Emotional Intelligence Consortium since its inception, she has a doctorate from Rutgers University in Organizational Psychology. She currently resides in Northern New Jersey with her husband and son.

Explores how effective leaders use emotional intelligence (EI) to achieve their goals, presenting nine strategies for helping leaders develop their EI and use it more strategically and effectively at work and in their personal lives.

• Nine Strategies of Emotionally Intelligent LeadersForewordIntroduction 1. Focus on Feeling 2. Let People Know How You Feel3. What Is Your Impact on Others?4. What Is It Like for Others?5. What Are those Feelings Telling Us?6. Change Perspective 7. Respect those Boundaries8. Enlist the Help of Others9. Become an Emotional Coach10. Emotional Virtuosity: Using Several Strategies Together11. Creating a Social Context that Supports Use of the EI Strategies12. Taking Charge Appendix A. Leaders Who Participated in the Research and Their Job TitlesAppendix B. The Research MethodAppendix C. Links between the Basic Emotional Intelligence Abilities and the Nine Strategies References