Kees Dorst is Professor of Design Innovation at the University of Technology, Sydney. He is the author of Understanding Design: 175 Reflections on Being a Designer and the coauthor of Design Expertise.

"Kees Dorst manages in his new book Frame Innovation: Create New Thinking by Design to provide a practical new approach to design-led innovation. His frame creation approach enables the addressing of difficult and wicked problems through the use of design thinking. All managers who run firms that want to compete on value rather than cost should familiarize themselves with this approach. I commend this book to the global business community."—Göran Roos, Professor in Strategic Design, Faculty of Design, Swinburne University of Technology, Melbourne, Australia; coauthor of Managing Intellectual Capital in Practice"Studies show that a key aspect of the creative ways in which designers think and work is problem-framing, or generating perspectives that engender new understanding of the problem and offer bridges to new solutions. Kees Dorst skillfully explains and develops this concept, illustrates its application with real, complex, and contemporary examples, and shows how teams and organizations can work in this creative, innovative, and designerly way."—Nigel Cross, Emeritus Professor of Design Studies, The Open University, UK"A fascinating journey into problem-solving for the twenty-first century. Dorst goes beyond the superficial fads and ready-made recipes of popular design thinking cookbooks and provides a robust and clear framework for why and how design can address problems in our society and economy. I will use it with my business school students."—Roberto Verganti, Professor of Leadership and Innovation, Politecnico di Milano; author of Design-Driven Innovation

• Series Foreword viiAcknowledgments xiiiPreface xv1 Challenges 1We are not solving our problems anymore 1The challenges 9Moving forward 182 Pioneers 23The Young Designers foundation 23The Designing Out Crime center 30Learning from the pioneers 373 Lessons from Design 41Four questions about design 41An anatomy of design practices 55Five lessons from design 594 The Frame Creation Model 73Frame creation 73Case studies 80First remarks 975 The Principles and Practices of Frame Creation 99The principles of frame creation 99Frame creation practices 1096 The Open, Complex, Dynamic, and Networked Organization 121Driving innovation 121Toward frame innovation 1267 The Three Challenges of Frame Innovation 133Seeing differently 134Thinking differently 135Doing differently 1438 The Art of Frame Innovation 151Making it happen 151Path to action 171Appendix 1 An Expert Designer at Work 177Appendix 2 Is Design "Searching" or "Learning"? 183Appendix 3 More Research Is Needed 187Appendix 4 Inspiration 189References 193Index 201

Kees Dorst is Professor of Design Innovation at the University of Technology, Sydney. He is the author of Understanding Design: 175 Reflections on Being a Designer and the coauthor of Design Expertise.

"Kees Dorst manages in his new book Frame Innovation: Create New Thinking by Design to provide a practical new approach to design-led innovation. His frame creation approach enables the addressing of difficult and wicked problems through the use of design thinking. All managers who run firms that want to compete on value rather than cost should familiarize themselves with this approach. I commend this book to the global business community."—Göran Roos, Professor in Strategic Design, Faculty of Design, Swinburne University of Technology, Melbourne, Australia; coauthor of Managing Intellectual Capital in Practice"Studies show that a key aspect of the creative ways in which designers think and work is problem-framing, or generating perspectives that engender new understanding of the problem and offer bridges to new solutions. Kees Dorst skillfully explains and develops this concept, illustrates its application with real, complex, and contemporary examples, and shows how teams and organizations can work in this creative, innovative, and designerly way."—Nigel Cross, Emeritus Professor of Design Studies, The Open University, UK"A fascinating journey into problem-solving for the twenty-first century. Dorst goes beyond the superficial fads and ready-made recipes of popular design thinking cookbooks and provides a robust and clear framework for why and how design can address problems in our society and economy. I will use it with my business school students."—Roberto Verganti, Professor of Leadership and Innovation, Politecnico di Milano; author of Design-Driven Innovation

• Series Foreword viiAcknowledgments xiiiPreface xv1 Challenges 1We are not solving our problems anymore 1The challenges 9Moving forward 182 Pioneers 23The Young Designers foundation 23The Designing Out Crime center 30Learning from the pioneers 373 Lessons from Design 41Four questions about design 41An anatomy of design practices 55Five lessons from design 594 The Frame Creation Model 73Frame creation 73Case studies 80First remarks 975 The Principles and Practices of Frame Creation 99The principles of frame creation 99Frame creation practices 1096 The Open, Complex, Dynamic, and Networked Organization 121Driving innovation 121Toward frame innovation 1267 The Three Challenges of Frame Innovation 133Seeing differently 134Thinking differently 135Doing differently 1438 The Art of Frame Innovation 151Making it happen 151Path to action 171Appendix 1 An Expert Designer at Work 177Appendix 2 Is Design "Searching" or "Learning"? 183Appendix 3 More Research Is Needed 187Appendix 4 Inspiration 189References 193Index 201

Kees Dorst is Professor of Design Innovation at the University of Technology, Sydney. He is the author of Understanding Design: 175 Reflections on Being a Designer and the coauthor of Design Expertise.

"Kees Dorst manages in his new book Frame Innovation: Create New Thinking by Design to provide a practical new approach to design-led innovation. His frame creation approach enables the addressing of difficult and wicked problems through the use of design thinking. All managers who run firms that want to compete on value rather than cost should familiarize themselves with this approach. I commend this book to the global business community."—Göran Roos, Professor in Strategic Design, Faculty of Design, Swinburne University of Technology, Melbourne, Australia; coauthor of Managing Intellectual Capital in Practice"Studies show that a key aspect of the creative ways in which designers think and work is problem-framing, or generating perspectives that engender new understanding of the problem and offer bridges to new solutions. Kees Dorst skillfully explains and develops this concept, illustrates its application with real, complex, and contemporary examples, and shows how teams and organizations can work in this creative, innovative, and designerly way."—Nigel Cross, Emeritus Professor of Design Studies, The Open University, UK"A fascinating journey into problem-solving for the twenty-first century. Dorst goes beyond the superficial fads and ready-made recipes of popular design thinking cookbooks and provides a robust and clear framework for why and how design can address problems in our society and economy. I will use it with my business school students."—Roberto Verganti, Professor of Leadership and Innovation, Politecnico di Milano; author of Design-Driven Innovation

• Series Foreword viiAcknowledgments xiiiPreface xv1 Challenges 1We are not solving our problems anymore 1The challenges 9Moving forward 182 Pioneers 23The Young Designers foundation 23The Designing Out Crime center 30Learning from the pioneers 373 Lessons from Design 41Four questions about design 41An anatomy of design practices 55Five lessons from design 594 The Frame Creation Model 73Frame creation 73Case studies 80First remarks 975 The Principles and Practices of Frame Creation 99The principles of frame creation 99Frame creation practices 1096 The Open, Complex, Dynamic, and Networked Organization 121Driving innovation 121Toward frame innovation 1267 The Three Challenges of Frame Innovation 133Seeing differently 134Thinking differently 135Doing differently 1438 The Art of Frame Innovation 151Making it happen 151Path to action 171Appendix 1 An Expert Designer at Work 177Appendix 2 Is Design "Searching" or "Learning"? 183Appendix 3 More Research Is Needed 187Appendix 4 Inspiration 189References 193Index 201