Getting Past No

Negotiating With Difficult People

AvRoger Fisher,William Ury

Häftad, Engelska, 1992

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Beskrivning

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:- STAY IN CONTROL UNDER PRESSURE- DEFUSE ANGER AND HOSTILITY- FIND OUT WHAT THE OTHER SIDE REALLY WANTS- COUNTER DIRTY TRICKS- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDSGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

Produktinformation

Utgivningsdatum:1992-07-09
Mått:130 x 200 x 20 mm
Vikt:170 g
Format:Häftad
Språk:Engelska
Antal sidor:176
Förlag:Cornerstone
ISBN:9780712655231

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Mer om författaren

Roger Fisher is the Samuel Williston Professor Emeritus of Law, director of the Harvard Negotiation Project, and the founder of two consulting organisations devoted to strategic advice and negotiation training.William Ury is Associate Director of the Programme on Negotiation at Harvard Law School and is an internationally known specialist in negotiation.