"...a useful contribution to the growing body of work on the role of communication in conflict processes and is almost sure to further the fascination with conflict in intimate relationships."—Journal of Communication"Highly recommended for undergraduate and graduate courses in communication and interpersonal relationships, and for professionals in communication, psychology, and family studies."—CHOICE"...a well-written and beneficial addition to our knowledge of interactional friction."—Contemporary Sociology

• Part I:Conflict Management: Alternatives to Conflict.J.G. Healey, R.A. Bell, Assessing Alternative Responses to Conflicts in Friendship. M.E. Roloff, D.H. Cloven, The Chilling Effect in Interpersonal Relationships: The Reluctance to Speak One's Mind. D.A. Newton, J.K. Burgoon, Nonverbal Conflict Behaviors: Functions, Strategies, and Tactics. J.K. Alberts, The Use of Humor in Managing Couples' Conflict Interactions. J.G. Healey, R.A. Bell, Effects of Social Networks on Individuals' Responses to Conflicts in Friendship. Part II:Conflict Resolution: Constructive Confrontation Behavior, Intervention Strategies, and Teaching Techniques.D.D. Cahn, Confrontation Behaviors, Perceived Understanding, and Relationship Growth. N.A. Burrell, M.A. Fitzpatrick, The Psychological Reality of Marital Conflict. D. Zillman, The Interplay of Cognition and Excitation in Aggravated Conflict Among Intimates. G. Fontaine, Cultural Diversity in Intimate Intercultural Relationships. R. Remer, P. de Mesquita, Teaching and Learning the Skills of Interpersonal Confrontation.