Edited by James M. Diefendorff, Department of Psychology, University of Akron, USA, Karen Niven, Sheffield University Management School, University of Sheffield, UK, Rebecca J. Erickson, Department of Sociology, University of Akron, USA and Nai-Wen Chi, Graduate Institute of Human Resource Management, National Sun Yat-Sen University, Taiwan

• ContentsPART I FOUNDATIONS OF EMOTION REGULATION AT WORK1 Emotion regulation at work 2Rebecca J. Erickson, James M. Diefendorff, Karen Niven and Nai- Wen Chi2 Intrapersonal emotion regulation at work 23Daniel J. Beal, Jill M. Sundie and John P. Trougakos3 Interpersonal emotion regulation at work 44Karen Niven4 Motivated emotion regulation at work: why individuals manage their ownand others’ feelings in organizations 64Uta K. Bindl and Isabelle de Roche5 Intended and unintended outcomes of emotion regulation for individual,relational, and organizational well-being 84Tammy English and Tabea SpringsteinPART II EMOTION REGULATION IN DIFFERENT OCCUPATIONS AND ROLES6 Emotion regulation as leadership 106Hector P. Madrid, Karen Niven and Rodrigo Alday7 Emotion regulation as teamwork 124Cristian Vasquez, David Holman and Robin Martin8 How an intrapersonal emotion regulation ‘detour’ undergirds effectivecompassionate responding at work 145Jacoba Lilius and Kerry Roberts Gibson9 Emotion regulation in death work 164Nai-Wen Chi10 The emotion regulation of performance work 183Stina Bergman Blix and Alessandra Minissale11 Emotion regulation as duty in public service jobs 204Sharon Mastracci and Mary E. Guy12 Emotion regulation in dirty work 226Connie I.M. Chan, Long W. Lam and Jennifer Y.M. Lai13 Emotion regulation in sport contexts 247Christopher R.D. Wagstaff, Rebecca F. Hings and Alessandro QuartiroliPART III STRUCTURAL INFLUENCES ON EMOTION REGULATION AT WORK14 A gendered perspective to emotion regulation in the workplace 268Nitya Chawla, Anna Lennard, Amy L. Bartels, Chi Nguyen and Allie Garcia15 Emotion regulation at work as racialized emotional labor 287Alicia Grandey, Tayana Rich, Xin Wei Ong, Suzuka Yamane and Baya Manjezi16 Age and emotion regulation at work 309Susanne Scheibe and Elissa El Khawli17 Emotion regulation at work across cultures 330Sarah Cameron, Joeri Hofmans and Batja Mesquita18 Emotion regulation at work and home 348Meghan A. Thornton-Lugo, James M. Diefendorff, Xin Wei Ong,Nicole E. Donaldson and Margaret I. RahmPART IV METHODOLOGICAL ADVANCES19 Quantitative advances in the study of emotion regulation at work 368Allison S. Gabriel, Stuti Thapa, Aqsa Dutli and Louis Tay20 Qualitative advances in research on emotion regulation at work 389Marci Cottingham, Laura Keesman and Cade Apton21 Artificial intelligence for emotion regulation at work 409Uichin Lee, Duri Lee, Eunji Park and Heejeong Lim22 Use of computational modeling in research of emotion regulation at work 436Sabina Samipour-Biel, Garett Howardson and Deborah Amoako-Atta23 Workplace interventions for improving emotion regulation 455Erin M. RichardPART V LOOKING TO THE FUTURE24 Mindful emotion regulation at work 477Samantha Sim and Jochen Reb25 Understanding the ethics, fairness, and justice of emotion regulation in theworkplace 496Anna N. Hoover, Nicolina Taylor, Kelly P. Weeks and Deborah E. Rupp26 Looking to the future: emotion requirements and regulation in virtual work 511Hadar Nesher Shoshan and Miriam Schilbach27 The future of emotion regulation at work 528James M. Diefendorff, Karen Niven, Rebecca J. Erickson and Nai-Wen Chi

Edited by James M. Diefendorff, Department of Psychology, University of Akron, USA, Karen Niven, Sheffield University Management School, University of Sheffield, UK, Rebecca J. Erickson, Department of Sociology, University of Akron, USA and Nai-Wen Chi, Graduate Institute of Human Resource Management, National Sun Yat-Sen University, Taiwan

• ContentsPART I FOUNDATIONS OF EMOTION REGULATION AT WORK1 Emotion regulation at work 2Rebecca J. Erickson, James M. Diefendorff, Karen Niven and Nai- Wen Chi2 Intrapersonal emotion regulation at work 23Daniel J. Beal, Jill M. Sundie and John P. Trougakos3 Interpersonal emotion regulation at work 44Karen Niven4 Motivated emotion regulation at work: why individuals manage their ownand others’ feelings in organizations 64Uta K. Bindl and Isabelle de Roche5 Intended and unintended outcomes of emotion regulation for individual,relational, and organizational well-being 84Tammy English and Tabea SpringsteinPART II EMOTION REGULATION IN DIFFERENT OCCUPATIONS AND ROLES6 Emotion regulation as leadership 106Hector P. Madrid, Karen Niven and Rodrigo Alday7 Emotion regulation as teamwork 124Cristian Vasquez, David Holman and Robin Martin8 How an intrapersonal emotion regulation ‘detour’ undergirds effectivecompassionate responding at work 145Jacoba Lilius and Kerry Roberts Gibson9 Emotion regulation in death work 164Nai-Wen Chi10 The emotion regulation of performance work 183Stina Bergman Blix and Alessandra Minissale11 Emotion regulation as duty in public service jobs 204Sharon Mastracci and Mary E. Guy12 Emotion regulation in dirty work 226Connie I.M. Chan, Long W. Lam and Jennifer Y.M. Lai13 Emotion regulation in sport contexts 247Christopher R.D. Wagstaff, Rebecca F. Hings and Alessandro QuartiroliPART III STRUCTURAL INFLUENCES ON EMOTION REGULATION AT WORK14 A gendered perspective to emotion regulation in the workplace 268Nitya Chawla, Anna Lennard, Amy L. Bartels, Chi Nguyen and Allie Garcia15 Emotion regulation at work as racialized emotional labor 287Alicia Grandey, Tayana Rich, Xin Wei Ong, Suzuka Yamane and Baya Manjezi16 Age and emotion regulation at work 309Susanne Scheibe and Elissa El Khawli17 Emotion regulation at work across cultures 330Sarah Cameron, Joeri Hofmans and Batja Mesquita18 Emotion regulation at work and home 348Meghan A. Thornton-Lugo, James M. Diefendorff, Xin Wei Ong,Nicole E. Donaldson and Margaret I. RahmPART IV METHODOLOGICAL ADVANCES19 Quantitative advances in the study of emotion regulation at work 368Allison S. Gabriel, Stuti Thapa, Aqsa Dutli and Louis Tay20 Qualitative advances in research on emotion regulation at work 389Marci Cottingham, Laura Keesman and Cade Apton21 Artificial intelligence for emotion regulation at work 409Uichin Lee, Duri Lee, Eunji Park and Heejeong Lim22 Use of computational modeling in research of emotion regulation at work 436Sabina Samipour-Biel, Garett Howardson and Deborah Amoako-Atta23 Workplace interventions for improving emotion regulation 455Erin M. RichardPART V LOOKING TO THE FUTURE24 Mindful emotion regulation at work 477Samantha Sim and Jochen Reb25 Understanding the ethics, fairness, and justice of emotion regulation in theworkplace 496Anna N. Hoover, Nicolina Taylor, Kelly P. Weeks and Deborah E. Rupp26 Looking to the future: emotion requirements and regulation in virtual work 511Hadar Nesher Shoshan and Miriam Schilbach27 The future of emotion regulation at work 528James M. Diefendorff, Karen Niven, Rebecca J. Erickson and Nai-Wen Chi

Edited by James M. Diefendorff, Department of Psychology, University of Akron, USA, Karen Niven, Sheffield University Management School, University of Sheffield, UK, Rebecca J. Erickson, Department of Sociology, University of Akron, USA and Nai-Wen Chi, Graduate Institute of Human Resource Management, National Sun Yat-Sen University, Taiwan

• ContentsPART I FOUNDATIONS OF EMOTION REGULATION AT WORK1 Emotion regulation at work 2Rebecca J. Erickson, James M. Diefendorff, Karen Niven and Nai- Wen Chi2 Intrapersonal emotion regulation at work 23Daniel J. Beal, Jill M. Sundie and John P. Trougakos3 Interpersonal emotion regulation at work 44Karen Niven4 Motivated emotion regulation at work: why individuals manage their ownand others’ feelings in organizations 64Uta K. Bindl and Isabelle de Roche5 Intended and unintended outcomes of emotion regulation for individual,relational, and organizational well-being 84Tammy English and Tabea SpringsteinPART II EMOTION REGULATION IN DIFFERENT OCCUPATIONS AND ROLES6 Emotion regulation as leadership 106Hector P. Madrid, Karen Niven and Rodrigo Alday7 Emotion regulation as teamwork 124Cristian Vasquez, David Holman and Robin Martin8 How an intrapersonal emotion regulation ‘detour’ undergirds effectivecompassionate responding at work 145Jacoba Lilius and Kerry Roberts Gibson9 Emotion regulation in death work 164Nai-Wen Chi10 The emotion regulation of performance work 183Stina Bergman Blix and Alessandra Minissale11 Emotion regulation as duty in public service jobs 204Sharon Mastracci and Mary E. Guy12 Emotion regulation in dirty work 226Connie I.M. Chan, Long W. Lam and Jennifer Y.M. Lai13 Emotion regulation in sport contexts 247Christopher R.D. Wagstaff, Rebecca F. Hings and Alessandro QuartiroliPART III STRUCTURAL INFLUENCES ON EMOTION REGULATION AT WORK14 A gendered perspective to emotion regulation in the workplace 268Nitya Chawla, Anna Lennard, Amy L. Bartels, Chi Nguyen and Allie Garcia15 Emotion regulation at work as racialized emotional labor 287Alicia Grandey, Tayana Rich, Xin Wei Ong, Suzuka Yamane and Baya Manjezi16 Age and emotion regulation at work 309Susanne Scheibe and Elissa El Khawli17 Emotion regulation at work across cultures 330Sarah Cameron, Joeri Hofmans and Batja Mesquita18 Emotion regulation at work and home 348Meghan A. Thornton-Lugo, James M. Diefendorff, Xin Wei Ong,Nicole E. Donaldson and Margaret I. RahmPART IV METHODOLOGICAL ADVANCES19 Quantitative advances in the study of emotion regulation at work 368Allison S. Gabriel, Stuti Thapa, Aqsa Dutli and Louis Tay20 Qualitative advances in research on emotion regulation at work 389Marci Cottingham, Laura Keesman and Cade Apton21 Artificial intelligence for emotion regulation at work 409Uichin Lee, Duri Lee, Eunji Park and Heejeong Lim22 Use of computational modeling in research of emotion regulation at work 436Sabina Samipour-Biel, Garett Howardson and Deborah Amoako-Atta23 Workplace interventions for improving emotion regulation 455Erin M. RichardPART V LOOKING TO THE FUTURE24 Mindful emotion regulation at work 477Samantha Sim and Jochen Reb25 Understanding the ethics, fairness, and justice of emotion regulation in theworkplace 496Anna N. Hoover, Nicolina Taylor, Kelly P. Weeks and Deborah E. Rupp26 Looking to the future: emotion requirements and regulation in virtual work 511Hadar Nesher Shoshan and Miriam Schilbach27 The future of emotion regulation at work 528James M. Diefendorff, Karen Niven, Rebecca J. Erickson and Nai-Wen Chi