Eduardo Salas is Allyn R. & Gladys M. Cline Professor and Chair of the Department of Psychological Sciences at Rice University. Dr. Salas’ research interests are in uncovering what facilitates teamwork and team effectiveness in organizations; how and why does team training work; how to optimize simulation-based training; how to create a culture of safety; how to design, implement and evaluate training & development systems and in generating evidence-based guidance for those in practice. He has co-authored over 450 journal articles and book chapters, has co-edited 35 books an authored a book on team training.Ramón Rico is an associate professor of Management and Organizations at the University of Western Australia (Australia). His expertise interlocks organizational behavior, social psychology and team science. His research currently focuses on the role of team cognition and team coordination processes on both, team and leadership adaptation; team diversity management; and the coordinative and motivational bases of effective multiteam systems.Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.

• About the Editors viiAbout the Contributors ixForeword xviiSeries Preface xixSupported Charity: Railway Children xxiIntroduction 11 The Psychology of Teamwork and Collaborative Processes 3Eduardo Salas, Ramón Rico, and Jonathan PassmorePart I Overview of Team Effectiveness 132 Factors that Influence Teamwork 15Julie V. Dinh and Eduardo Salas3 Team Performance in Knowledge Work 43Daniel J. Slyngstad, Gia DeMichele, and Maritza R. Salazar4 Transnational Team Effectiveness 73Dana Verhoeven, Tiffany Cooper, Michelle Flynn, and Marissa L. ShufflerPart II Antecedents to Team Effectiveness 1035 Team Design 105John L. Cordery and Amy W. Tian6 Team Composition 129Mikhail A. Wolfson and John E. Mathieu7 Team Diversity 151Bertolt Meyer8 Change in Organizational Work Teams 177Floor Rink, Aimée A. Kane, Naomi Ellemers, and Gerben van der Vegt9 Status Effects on Teams 195Kun Luan, Qiong‐Jing Hu, and Xiao‐Yun Xie10 Cross‐Cultural Teams 219Ningyu Tang and Yumei WangPart III Team Effectiveness: Processes, Emerging States and Mediators 24311 Teamwork Processes and Emergent States 245Rebecca Grossman, Sarit B. Friedman, and Suman Kalra12 Team Decision Making 271Tom W. Reader13 Teamwork under Stress 297Aaron S. Dietz, James E. Driskell, Mary Jane Sierra, Sallie J. Weaver, Tripp Driskell, and Eduardo Salas14 Conflict in Teams 317Lindred L. Greer and Jennifer E. Dannals15 Team Leadership 345Daan van Knippenberg16 Team Cognition: Team Mental Models and Situation Awareness 369Susan Mohammed, Katherine Hamilton, Miriam Sánchez‐Manzanares, and Ramón Rico17 Team Trust 393Ana Cristina Costa, and Neil Anderson18 Psychological Contracts in Teams 417Carlos‐María Alcover, Ramón Rico, William H. Turnley, and Mark C. Bolino19 Affect and Creativity in Work Teams 441March L. To, Neal M. Ashkanasy, and Cynthia D. Fisher20 Team Reflexivity and Innovation 459Michaéla C. Schippers, Michael A. West, and Amy C. EdmondsonPart IV Team Effectiveness Tools and Outputs 47921 Team Performance Measurement 481Michael A. Rosen and Aaron S. Dietz22 Developing and Managing Teams 503Charles P. R. Scott and Jessica L. Wildman23 Team Performance in Extreme Environments 531William B. Vessey and Lauren B. Landon24 Team Development Interventions 555Deborah DiazGranados, Marissa L. Shuffler, Jesse A. Wingate, and Eduardo SalasPart V The Future of Teams 58725 The Future of Teams 589Michael A. WestIndex 597

Eduardo Salas is Allyn R. & Gladys M. Cline Professor and Chair of the Department of Psychological Sciences at Rice University. Dr. Salas’ research interests are in uncovering what facilitates teamwork and team effectiveness in organizations; how and why does team training work; how to optimize simulation-based training; how to create a culture of safety; how to design, implement and evaluate training & development systems and in generating evidence-based guidance for those in practice. He has co-authored over 450 journal articles and book chapters, has co-edited 35 books an authored a book on team training.Ramón Rico is an associate professor of Management and Organizations at the University of Western Australia (Australia). His expertise interlocks organizational behavior, social psychology and team science. His research currently focuses on the role of team cognition and team coordination processes on both, team and leadership adaptation; team diversity management; and the coordinative and motivational bases of effective multiteam systems.Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.

• About the Editors viiAbout the Contributors ixForeword xviiSeries Preface xixSupported Charity: Railway Children xxiIntroduction 11 The Psychology of Teamwork and Collaborative Processes 3Eduardo Salas, Ramón Rico, and Jonathan PassmorePart I Overview of Team Effectiveness 132 Factors that Influence Teamwork 15Julie V. Dinh and Eduardo Salas3 Team Performance in Knowledge Work 43Daniel J. Slyngstad, Gia DeMichele, and Maritza R. Salazar4 Transnational Team Effectiveness 73Dana Verhoeven, Tiffany Cooper, Michelle Flynn, and Marissa L. ShufflerPart II Antecedents to Team Effectiveness 1035 Team Design 105John L. Cordery and Amy W. Tian6 Team Composition 129Mikhail A. Wolfson and John E. Mathieu7 Team Diversity 151Bertolt Meyer8 Change in Organizational Work Teams 177Floor Rink, Aimée A. Kane, Naomi Ellemers, and Gerben van der Vegt9 Status Effects on Teams 195Kun Luan, Qiong‐Jing Hu, and Xiao‐Yun Xie10 Cross‐Cultural Teams 219Ningyu Tang and Yumei WangPart III Team Effectiveness: Processes, Emerging States and Mediators 24311 Teamwork Processes and Emergent States 245Rebecca Grossman, Sarit B. Friedman, and Suman Kalra12 Team Decision Making 271Tom W. Reader13 Teamwork under Stress 297Aaron S. Dietz, James E. Driskell, Mary Jane Sierra, Sallie J. Weaver, Tripp Driskell, and Eduardo Salas14 Conflict in Teams 317Lindred L. Greer and Jennifer E. Dannals15 Team Leadership 345Daan van Knippenberg16 Team Cognition: Team Mental Models and Situation Awareness 369Susan Mohammed, Katherine Hamilton, Miriam Sánchez‐Manzanares, and Ramón Rico17 Team Trust 393Ana Cristina Costa, and Neil Anderson18 Psychological Contracts in Teams 417Carlos‐María Alcover, Ramón Rico, William H. Turnley, and Mark C. Bolino19 Affect and Creativity in Work Teams 441March L. To, Neal M. Ashkanasy, and Cynthia D. Fisher20 Team Reflexivity and Innovation 459Michaéla C. Schippers, Michael A. West, and Amy C. EdmondsonPart IV Team Effectiveness Tools and Outputs 47921 Team Performance Measurement 481Michael A. Rosen and Aaron S. Dietz22 Developing and Managing Teams 503Charles P. R. Scott and Jessica L. Wildman23 Team Performance in Extreme Environments 531William B. Vessey and Lauren B. Landon24 Team Development Interventions 555Deborah DiazGranados, Marissa L. Shuffler, Jesse A. Wingate, and Eduardo SalasPart V The Future of Teams 58725 The Future of Teams 589Michael A. WestIndex 597

Eduardo Salas is Allyn R. & Gladys M. Cline Professor and Chair of the Department of Psychological Sciences at Rice University. Dr. Salas’ research interests are in uncovering what facilitates teamwork and team effectiveness in organizations; how and why does team training work; how to optimize simulation-based training; how to create a culture of safety; how to design, implement and evaluate training & development systems and in generating evidence-based guidance for those in practice. He has co-authored over 450 journal articles and book chapters, has co-edited 35 books an authored a book on team training.Ramón Rico is an associate professor of Management and Organizations at the University of Western Australia (Australia). His expertise interlocks organizational behavior, social psychology and team science. His research currently focuses on the role of team cognition and team coordination processes on both, team and leadership adaptation; team diversity management; and the coordinative and motivational bases of effective multiteam systems.Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.

• About the Editors viiAbout the Contributors ixForeword xviiSeries Preface xixSupported Charity: Railway Children xxiIntroduction 11 The Psychology of Teamwork and Collaborative Processes 3Eduardo Salas, Ramón Rico, and Jonathan PassmorePart I Overview of Team Effectiveness 132 Factors that Influence Teamwork 15Julie V. Dinh and Eduardo Salas3 Team Performance in Knowledge Work 43Daniel J. Slyngstad, Gia DeMichele, and Maritza R. Salazar4 Transnational Team Effectiveness 73Dana Verhoeven, Tiffany Cooper, Michelle Flynn, and Marissa L. ShufflerPart II Antecedents to Team Effectiveness 1035 Team Design 105John L. Cordery and Amy W. Tian6 Team Composition 129Mikhail A. Wolfson and John E. Mathieu7 Team Diversity 151Bertolt Meyer8 Change in Organizational Work Teams 177Floor Rink, Aimée A. Kane, Naomi Ellemers, and Gerben van der Vegt9 Status Effects on Teams 195Kun Luan, Qiong‐Jing Hu, and Xiao‐Yun Xie10 Cross‐Cultural Teams 219Ningyu Tang and Yumei WangPart III Team Effectiveness: Processes, Emerging States and Mediators 24311 Teamwork Processes and Emergent States 245Rebecca Grossman, Sarit B. Friedman, and Suman Kalra12 Team Decision Making 271Tom W. Reader13 Teamwork under Stress 297Aaron S. Dietz, James E. Driskell, Mary Jane Sierra, Sallie J. Weaver, Tripp Driskell, and Eduardo Salas14 Conflict in Teams 317Lindred L. Greer and Jennifer E. Dannals15 Team Leadership 345Daan van Knippenberg16 Team Cognition: Team Mental Models and Situation Awareness 369Susan Mohammed, Katherine Hamilton, Miriam Sánchez‐Manzanares, and Ramón Rico17 Team Trust 393Ana Cristina Costa, and Neil Anderson18 Psychological Contracts in Teams 417Carlos‐María Alcover, Ramón Rico, William H. Turnley, and Mark C. Bolino19 Affect and Creativity in Work Teams 441March L. To, Neal M. Ashkanasy, and Cynthia D. Fisher20 Team Reflexivity and Innovation 459Michaéla C. Schippers, Michael A. West, and Amy C. EdmondsonPart IV Team Effectiveness Tools and Outputs 47921 Team Performance Measurement 481Michael A. Rosen and Aaron S. Dietz22 Developing and Managing Teams 503Charles P. R. Scott and Jessica L. Wildman23 Team Performance in Extreme Environments 531William B. Vessey and Lauren B. Landon24 Team Development Interventions 555Deborah DiazGranados, Marissa L. Shuffler, Jesse A. Wingate, and Eduardo SalasPart V The Future of Teams 58725 The Future of Teams 589Michael A. WestIndex 597