Handbook of Research on Entrepreneurship in Professional Services

Edited by Markus Reihlen, Otto Group Professor of Strategic Management, Leuphana University of Lüneburg, Germany and Associate Fellow, The Novak Druce Centre for Professional Service Firms, Saïd Business School, University of Oxford, UK and Andreas Werr, Professor of Management, Stockholm School of Economics, Sweden

’For too long, both researchers and practitioners have presumed that professional service firms follow the status quo when they should better understand how these professionals set the rules for globalization. This handbook reminds us that professionals are as much the shock-troops of capitalism as the multinational corporations that they serve. As this Handbook shows, the leading firms successfully compete with each other by fostering entrepreneurship and innovation in order to service an institutional system that undergirds the international economy.’

• Contents:PrefacePART I: INTRODUCTION1. Towards a Multi-Level Approach to Studying Entrepreneurship in Professional ServicesMarkus Reihlen and Andreas Werr PART II: THE ENTREPRENEURIAL PROFESSIONAL TEAM2. Knowledge Integration as Heedful Interrelating: Towards a Behavioral Approach to Knowledge Management in Professional Service FirmsAndreas Werr3. Dealing with Errors in Professional Service FirmsMartin Stollfuß, Jost Sieweke, Michael Mohe and Hans Gruber4. A Space for Learning? Physical, Relational and Agential Space in a Strategy Consultancy Project Karen Handley, Andrew Sturdy, Robin Fincham and Timothy Clark5. Innovating through ClientsNatalia NikolovaPART III: ORGANIZING THE ENTREPRENEURIAL PROFESSIONAL SERVICE FIRM6. Professional Service Firms, Knowledge-based Competition, and the Heterarchical Organization FormMarkus Reihlen and Mark Mone7. Changing Career Models and Capacity for Innovation in Professional Services Michael Smets, Timothy Morris and Namrata Malhotra8. Diversity and Experience as Entrepreneurial Value Drivers in Professional Engineering Consulting FirmsVolker Mahnke, Keld Laursen and Per Vejrup-Hansen9. Leadership in Entrepreneurial Professional Service FirmsLars StrannegårdPART IV: MANAGING AND GROWING THE ENTREPRENEURIAL PROFESSIONAL SERVICE FIRM10. Entrepreneurial Strategies for Professional Service FirmsBente R. Løwendahl11. New Practice Development in Professional Service Firms: The Role of Market Sensing Stefan Heusinkveld, Jos Benders and Robert-Jan van den Berg12. Marketing in Professional Service Firms: Turning Expertise into Customer Perceived ValueAino Halinen and Elina Jaakkola13. The Globalizing Professional Service Firm: Managerial and Organizational Challenges David M. Brock and Susan Segal-Horn14. A Network Approach to the Internationalization of Business Service FirmsJohannes Glückler15. Beyond Dichotomies: A Multi-stage Model of Governance in Professional Service FirmsLaura EmpsonPART V: THE ENTREPRENEURIAL PROFESSIONAL SERVICE FIRM AND ITS INSTITUTIONAL CONTEXT16. Institutional Entrepreneurship: A Literature Review and Analysis of the Maturing Consulting FieldMichael Smets and Markus Reihlen17. After the Gold Rush: The Role of Professionals in the Emergence and Configuration of Organizational FieldsLianne Lefsrud and Roy Suddaby18. The Emergence and Dynamics of Venture Capital in Germany: An Organizational Field Based ApproachMichael Woywode19. Entrepreneurship, Managerialism and Professionalism in Action: The Case of the Legal Profession in England and WalesDaniel Muzio and John FloodIndex