Jan Van Bon – författare
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6 produkter
Metrics for IT Service Management
ITSM Library
Av Peter Brooks, itSMF - The IT Service Management Forum m. fl.
Häftad, 2006
569 kr
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ITIL® 2011 Edition - A Pocket Guide
A Pocket Guide
Av Jan Van Bon, Van Haren Publishing
Häftad, 2011
284 kr
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Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary …
Itil
A Pocket Guide
Av Jan van Bon, van Haren Publishing
Häftad, 2019
217 kr
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'The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices …
Gestion de Servicios TI basado en ITIL
Av Jan Van Bon, Arjen de Jong m. fl.
Häftad, 2008
271 kr
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