Matthew W. Seeger – författare

In this fully updated Fifth Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.

Presents the best practices of crisis communication and emergency risk communication

This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events.

In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole.

Presents the best practices of crisis communication and emergency risk communication

This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events.

In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole.

Explore the major theories within crisis communication, fully revised and updated

Theorizing Crisis Communication provides a comprehensive and state-of-the-art review of both current and emerging theoretical frameworks designed to explain the development, management, and consequences of natural and human-caused crises. A critique of the many theoretical approaches of crisis communication, this volume provides readers with an in-depth understanding of the management, response, resolution, and significance of failures in corporate responsibility, as well as destructive global events such as pandemics, earthquakes, hurricanes, tsunamis, chemical spills, and terrorist attacks.

This second edition contains new theories from related subfields and updated examples, references, and case examples. New chapters discuss metatheoretical considerations and theoretical advancements in the study of social media. Throughout the text, the authors highlight similarities, patterns, and relationships across different crisis types and offer insight into the application of theory in the real world. Integrating work from organizational studies, social sciences, public relations, and public health, this book:

Theorizing Crisis Communication, Second Edition, is the perfect textbook for advanced undergraduate and graduate students of crisis and risk communication, and an importance reference for scholars, researchers, and practitioners in fields including crisis communication, emergency management, disaster studies, sociology, psychology, and anthropology.

Explore the major theories within crisis communication, fully revised and updated

Theorizing Crisis Communication provides a comprehensive and state-of-the-art review of both current and emerging theoretical frameworks designed to explain the development, management, and consequences of natural and human-caused crises. A critique of the many theoretical approaches of crisis communication, this volume provides readers with an in-depth understanding of the management, response, resolution, and significance of failures in corporate responsibility, as well as destructive global events such as pandemics, earthquakes, hurricanes, tsunamis, chemical spills, and terrorist attacks.

This second edition contains new theories from related subfields and updated examples, references, and case examples. New chapters discuss metatheoretical considerations and theoretical advancements in the study of social media. Throughout the text, the authors highlight similarities, patterns, and relationships across different crisis types and offer insight into the application of theory in the real world. Integrating work from organizational studies, social sciences, public relations, and public health, this book:

Theorizing Crisis Communication, Second Edition, is the perfect textbook for advanced undergraduate and graduate students of crisis and risk communication, and an importance reference for scholars, researchers, and practitioners in fields including crisis communication, emergency management, disaster studies, sociology, psychology, and anthropology.

Global Insights on Navigating Today’s Complex Crises

Now in its second edition, The Handbook of International Crisis and Risk Communication Research offers a timely and comprehensive exploration of the methods, challenges, and innovations in managing present-day global crises and risks. Bringing together expert insights from across the fields of communication, public relations, and social sciences, this interdisciplinary volume examines crisis and risk communication through an international lens. Each chapter presents unique cultural, theoretical, and methodological perspectives for managing risk, mitigating crises, and fostering resilience.

Amid growing transnational issues such as public health emergencies, climate-induced disasters, and political upheavals, the Handbook emphasizes the role of communication in crisis awareness, recovery, and renewal. Contributions by leading scholars and practitioners investigate vital issues such as the impact of misinformation, digital technologies, and media dynamics in shaping public perception and policy response. This revised and expanded edition also reflects recent global threats, including climate change, the COVID-19 pandemic, the war in Ukraine, and other cross-border crises.

Equipping readers with the knowledge and frameworks necessary to navigate an increasingly complex and interconnected world, The Handbook of International Crisis and Risk Communication Research is perfect for advanced graduate courses and PhD programs in crisis and risk communication, as well as crisis managers, public relations consultants, communication officers, and scholars in risk management and communication.

Global Insights on Navigating Today’s Complex Crises

Now in its second edition, The Handbook of International Crisis and Risk Communication Research offers a timely and comprehensive exploration of the methods, challenges, and innovations in managing present-day global crises and risks. Bringing together expert insights from across the fields of communication, public relations, and social sciences, this interdisciplinary volume examines crisis and risk communication through an international lens. Each chapter presents unique cultural, theoretical, and methodological perspectives for managing risk, mitigating crises, and fostering resilience.

Amid growing transnational issues such as public health emergencies, climate-induced disasters, and political upheavals, the Handbook emphasizes the role of communication in crisis awareness, recovery, and renewal. Contributions by leading scholars and practitioners investigate vital issues such as the impact of misinformation, digital technologies, and media dynamics in shaping public perception and policy response. This revised and expanded edition also reflects recent global threats, including climate change, the COVID-19 pandemic, the war in Ukraine, and other cross-border crises.

Equipping readers with the knowledge and frameworks necessary to navigate an increasingly complex and interconnected world, The Handbook of International Crisis and Risk Communication Research is perfect for advanced graduate courses and PhD programs in crisis and risk communication, as well as crisis managers, public relations consultants, communication officers, and scholars in risk management and communication.