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51 produkter

Tourist Customer Service Satisfaction
An Encounter Approach
Av Francis Noe, Muzaffer Uysal m. fl.
Inbunden, 2010
2824 kr
Lägg i varukorg
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other’s needs and ultimately care for each other. Yet surprisingly there are few or any books which …
Global Tourist Behavior
Av Erdener Kaynak, Muzaffer Uysal
Häftad, 1996
1316 kr
Lägg i varukorg
Global Tourist Behavior contains travel and marketing research that explores the integral global nature of tourism. The globalization of tourism has resulted in more culturally diverse travelers with different preferences, motivations, expectations, and needs, while at the same time worldwide …
Consumer Psychology of Tourism, Hospitality and Leisure
Volume 3
Av Geoffrey Crouch, Richard Perdue m. fl.
Inbunden, 2004
1905 kr
Lägg i varukorg
Knowledge of consumer psychology and consumer behaviour in relation to tourism is valuable in determining the success of tourism and hospitality ventures. The book is an edited collection of papers from the 3rd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure, held in Melbourne, …
Co - Creation in Tourist Experiences
Av Nina Prebensen, Joseph Chen m. fl.
Häftad, 2021
711 kr
Lägg i varukorg
The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the …
Recent Advances in Tourism Marketing Research
Av Joseph O'Leary, Daniel Fesenmaier m. fl.
E-bok, 2014
489 kr
Lägg i varukorg
In order to respond to the dynamic changes taking place in the competitive world of tourism, marketing programs need to be constantly adjusted and updated to take account of new market research. Recent Advances in Tourism Marketing Research offers tourism marketers an excellent basis for developing …
Recent Advances in Tourism Marketing Research
Av Joseph O'Leary, Daniel Fesenmaier m. fl.
E-bok, 2014
500 kr
Lägg i varukorg
In order to respond to the dynamic changes taking place in the competitive world of tourism, marketing programs need to be constantly adjusted and updated to take account of new market research. Recent Advances in Tourism Marketing Research offers tourism marketers an excellent basis for developing …
Current Issues and Development in Hospitality and Tourism Satisfaction
Av John A Williams, Muzaffer Uysal
E-bok, 2013
1106 kr
Lägg i varukorg
Stay ahead of your customers as their service expectations change! In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and …
Current Issues and Development in Hospitality and Tourism Satisfaction
Av John A Williams, Muzaffer Uysal
E-bok, 2013
1106 kr
Lägg i varukorg
Stay ahead of your customers as their service expectations change! In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and …
Global Tourist Behavior
Av Muzaffer Uysal, Erdener Kaynak
E-bok, 2012
1266 kr
Lägg i varukorg
Global Tourist Behavior contains travel and marketing research that explores the integral global nature of tourism. The globalization of tourism has resulted in more culturally diverse travelers with different preferences, motivations, expectations, and needs, while at the same time worldwide …
Global Tourist Behavior
Av Muzaffer Uysal, Erdener Kaynak
E-bok, 2012
1266 kr
Lägg i varukorg
Global Tourist Behavior contains travel and marketing research that explores the integral global nature of tourism. The globalization of tourism has resulted in more culturally diverse travelers with different preferences, motivations, expectations, and needs, while at the same time worldwide …
Communication and Channel Systems in Tourism Marketing
Av Daniel Fesenmaier, Muzaffer Uysal
E-bok, 2012
660 kr
Lägg i varukorg
What sources of information do tourists consult when choosing a travel destination? How can communication channels be used to reach the tourist market for a specific region? This resource provides new insight into these important questions and more on developing tourism marketing strategies using …
Communication and Channel Systems in Tourism Marketing
Av Daniel Fesenmaier, Muzaffer Uysal
E-bok, 2012
639 kr
Lägg i varukorg
What sources of information do tourists consult when choosing a travel destination? How can communication channels be used to reach the tourist market for a specific region? This resource provides new insight into these important questions and more on developing tourism marketing strategies using …
Tourist Customer Service Satisfaction
An Encounter Approach
Av Francis Noe, Muzaffer Uysal m. fl.
E-bok, 2010
890 kr
Lägg i varukorg
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other’s needs and ultimately care for each other. Yet surprisingly there are few or any books which …
Tourist Customer Service Satisfaction
An Encounter Approach
Av Francis Noe, Muzaffer Uysal m. fl.
E-bok, 2010
910 kr
Lägg i varukorg
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other’s needs and ultimately care for each other. Yet surprisingly there are few or any books which …
Co - Creation in Tourist Experiences
Av Nina Prebensen, Joseph Chen m. fl.
Inbunden, 2017
2585 kr
Lägg i varukorg
The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the …
Tourist Customer Service Satisfaction
An Encounter Approach
Av Francis Noe, Muzaffer Uysal m. fl.
Häftad, 2015
771 kr
Lägg i varukorg
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other’s needs and ultimately care for each other. Yet surprisingly there are few or any books which …
Recent Advances in Tourism Marketing Research
Av Muzaffer Uysal, Daniel Fesenmaier m. fl.
Häftad, 2015
427 kr
Lägg i varukorg
In order to respond to the dynamic changes taking place in the competitive world of tourism, marketing programs need to be constantly adjusted and updated to take account of new market research. Recent Advances in Tourism Marketing Research offers tourism marketers an excellent basis for developing …
Management Science in Hospitality and Tourism
Theory, Practice, and Applications
Av Ercan Sirakaya-Turk, Zvi Schwartz m. fl.
E-bok, 2017
1962 kr
Lägg i varukorg
Management Science in Hospitality and Tourism is a timely and unique book focusing on management science applications. The first section of the book introduces the concept of management science application in hospitality and tourism and related issues to set the stage for subsequent sections. …
Co - Creation in Tourist Experiences
Av Muzaffer Uysal, Joseph Chen m. fl.
E-bok, 2017
838 kr
Lägg i varukorg
The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the …
Co - Creation in Tourist Experiences
Av Muzaffer Uysal, Joseph Chen m. fl.
E-bok, 2017
814 kr
Lägg i varukorg
The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the …
Management Science in Hospitality and Tourism
Theory, Practice, and Applications
Av Ercan Sirakaya-Turk, Zvi Schwartz m. fl.
E-bok, 2017
1962 kr
Lägg i varukorg
Management Science in Hospitality and Tourism is a timely and unique book focusing on management science applications. The first section of the book introduces the concept of management science application in hospitality and tourism and related issues to set the stage for subsequent sections. …
Tourism in Central Asia
Cultural Potential and Challenges
Av Vincent P. Magnini, Muzaffer Uysal m. fl.
E-bok, 2014
2140 kr
Lägg i varukorg
This book will be a major resource for all academic researchers and practitioners interested in issues dealing with the development of tourism, its potential and challenges, and policy and regulatory issues in the Central Asian countries of Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, and …
Global Tourist Behavior
Av Erdener Kaynak, Muzaffer Uysal
Inbunden, 1994
3461 kr
Lägg i varukorg
Global Tourist Behavior contains travel and marketing research that explores the integral global nature of tourism. The globalization of tourism has resulted in more culturally diverse travelers with different preferences, motivations, expectations, and needs, while at the same time worldwide …
Communication and Channel Systems in Tourism Marketing
Av Muzaffer Uysal, Daniel Fesenmaier
Inbunden, 1994
786 kr
Lägg i varukorg
What sources of information do tourists consult when choosing a travel destination? How can communication channels be used to reach the tourist market for a specific region? This resource provides new insight into these important questions and more on developing tourism marketing strategies using …
Communication and Channel Systems in Tourism Marketing
Av Muzaffer Uysal, Daniel Fesenmaier
Häftad, 1994
714 kr
Lägg i varukorg
What sources of information do tourists consult when choosing a travel destination? How can communication channels be used to reach the tourist market for a specific region? This resource provides new insight into these important questions and more on developing tourism marketing strategies using …
Recent Advances in Tourism Marketing Research
Av Muzaffer Uysal, Daniel Fesenmaier m. fl.
Inbunden, 1996
997 kr
Lägg i varukorg
In order to respond to the dynamic changes taking place in the competitive world of tourism, marketing programs need to be constantly adjusted and updated to take account of new market research. Recent Advances in Tourism Marketing Research offers tourism marketers an excellent basis for developing …
Tourism in Central Asia
Cultural Potential and Challenges
Av Kemal Kantarci, Muzaffer Uysal m. fl.
Inbunden, 2014
1806 kr
Lägg i varukorg
This book will be a major resource for all academic researchers and practitioners interested in issues dealing with the development of tourism, its potential and challenges, and policy and regulatory issues in the Central Asian countries of Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, and …
Management Science in Hospitality and Tourism
Theory, Practice, and Applications
Av Muzaffer Uysal, Zvi Schwartz m. fl.
Häftad, 2021
1251 kr
Lägg i varukorg
Management Science in Hospitality and Tourism is a timely and unique book focusing on management science applications. The first section of the book introduces the concept of management science application in hospitality and tourism and related issues to set the stage for subsequent sections. …
Tourism in Central Asia
Cultural Potential and Challenges
Av Kemal Kantarci, Muzaffer Uysal m. fl.
Häftad, 2021
1251 kr
Lägg i varukorg
This book will be a major resource for all academic researchers and practitioners interested in issues dealing with the development of tourism, its potential and challenges, and policy and regulatory issues in the Central Asian countries of Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, and …
Handbook of Scales in Tourism and Hospitality Research
Av Dogan Gursoy, Muzaffer Uysal m. fl.
Inbunden, 2014
792 kr
Lägg i varukorg
As the field of tourism and hospitality experiences maturity and scientific sophistication, researchers need to fully understand the breadth and depth of existing scales that help explain, understand, monitor, and predict not only behaviour but also consequences of such behaviour as a function of …