170 kr
Skickas
170 kr
Skickas
402 kr
Skickas inom 5-8 vardagar
773 kr
Skickas inom 10-15 vardagar
744 kr
Skickas inom 10-15 vardagar
2 467 kr
Skickas inom 10-15 vardagar
2 467 kr
Skickas inom 10-15 vardagar
837 kr
Skickas inom 10-15 vardagar
838 kr
Läs direkt efter köp
The Language of Patient Feedback provides a unique insight into a diverse range of issues related to healthcare. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book:
Uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation.
Investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback.
Demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices.
Concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us.
The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication.
838 kr
Läs direkt efter köp
The Language of Patient Feedback provides a unique insight into a diverse range of issues related to healthcare. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book:
Uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation.
Investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback.
Demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices.
Concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us.
The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication.
641 kr
Skickas inom 10-15 vardagar
512 kr
Skickas inom 5-8 vardagar
241 kr
Skickas inom 11-20 vardagar
377 kr
Skickas
613 kr
Läs direkt efter köp
548 kr
Skickas inom 10-15 vardagar
2 150 kr
Skickas inom 10-15 vardagar
636 kr
Skickas inom 10-15 vardagar
2 865 kr
Skickas inom 10-15 vardagar
311 kr
Skickas inom 5-8 vardagar
293 kr
Läs direkt efter köp
296 kr
Läs direkt efter köp
311 kr
Skickas inom 5-8 vardagar
296 kr
Läs direkt efter köp
296 kr
Läs direkt efter köp
1 416 kr
Skickas inom 3-6 vardagar
430 kr
Läs direkt efter köp
434 kr
Läs direkt efter köp
528 kr
Skickas inom 3-6 vardagar
475 kr
Skickas inom 5-8 vardagar
455 kr
Läs direkt efter köp
170 kr
Skickas
402 kr
Skickas inom 5-8 vardagar
773 kr
Skickas inom 10-15 vardagar
744 kr
Skickas inom 10-15 vardagar
2 467 kr
Skickas inom 10-15 vardagar
2 467 kr
Skickas inom 10-15 vardagar
837 kr
Skickas inom 10-15 vardagar
838 kr
Läs direkt efter köp
The Language of Patient Feedback provides a unique insight into a diverse range of issues related to healthcare. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book:
Uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation.
Investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback.
Demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices.
Concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us.
The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication.
838 kr
Läs direkt efter köp
The Language of Patient Feedback provides a unique insight into a diverse range of issues related to healthcare. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book:
Uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation.
Investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback.
Demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices.
Concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us.
The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication.
641 kr
Skickas inom 10-15 vardagar
512 kr
Skickas inom 5-8 vardagar
241 kr
Skickas inom 11-20 vardagar
377 kr
Skickas
613 kr
Läs direkt efter köp
548 kr
Skickas inom 10-15 vardagar
2 150 kr
Skickas inom 10-15 vardagar
636 kr
Skickas inom 10-15 vardagar
2 865 kr
Skickas inom 10-15 vardagar
311 kr
Skickas inom 5-8 vardagar
293 kr
Läs direkt efter köp
296 kr
Läs direkt efter köp
311 kr
Skickas inom 5-8 vardagar
296 kr
Läs direkt efter köp
296 kr
Läs direkt efter köp
1 416 kr
Skickas inom 3-6 vardagar
430 kr
Läs direkt efter köp
434 kr
Läs direkt efter köp
528 kr
Skickas inom 3-6 vardagar
475 kr
Skickas inom 5-8 vardagar
455 kr
Läs direkt efter köp