American Society for Training & Development – förlag

Make Employee Skills the Currency Within Your OrganizationIn today’s rapidly evolving business landscape, organizations are recognizing the critical importance of employees’ skills as a catalyst for organizational success. This is a fundamental change from focusing on job titles, position credentials, org charts, and reporting hierarchies when considering organizational talent. Meanwhile, workers and job seekers desire better opportunities to showcase their unique abilities and greater career mobility. Now, organizations have the opportunity to meet their business and employee needs by tapping into the existing skills of their workforce and developing the skills their employees need to remain agile and competitive.While the transformation process to a skills-based organization is complex and may seem overwhelming, skills expert and visionary Koreen Pagano offers a blueprint for making the shift and achieving success. She shows how to build over time, emphasizing that you do not have to overhaul every HR, learning and development, and management process and program to see the benefits of skills. Start small and wherever it makes the most sense for your organization to begin the skills journey.In this book, explore the different components of a skills-based organization—hiring and recruitment, organizational culture, performance management, and career development—as well as strategies for continuous improvement at the people, process, and system levels. Learn to understand the current potential for skills, what is needed to overcome resistance to change, and how to secure buy-in from your organization’s decision makers. Examine how to plan for the collection, analysis, and governance of your skills data.This book is perfect for HR and talent strategists who want to go beyond the theoretical and see real results, regardless of where they may be on their path to building a skills-based organization. Case studies of companies at different stages in the journey prove this isn’t just an aspirational goal—it’s one that actual companies are achieving.

Successfully Implement AI in L&D, the Learner Experience, and Your OrganizationThe AI Implementation Guide for L&D is a practical, forward-thinking resource for L&D leaders and practitioners who are navigating the integration of AI within their organizations and looking to drive meaningful, enterprise-wide change.At the heart of this book is the “AI Implementation Canvas,” a comprehensive planning tool that helps teams design and deploy AI solutions with clarity, care, and confidence. From aligning with business goals to navigating legal and ethical considerations, this book guides readers through every stage of implementation—from experimentation and scaling to governance, measurement, and change management. It offers a powerful lens for understanding how AI affects personal productivity, the learner experience, and organizational transformation.Filled with actionable insights, reflection questions, and “one small step” challenges, this book equips you to:Identify where AI is already affecting learning and where it should.Build AI readiness across teams and stakeholders.Use L&D as a launchpad for broader organizational transformation.Play a significant role in helping your organization determine how to integrate AI into its operations.If you’re an L&D leader, HR strategist, or enterprise change agent, this book will help you lead an AI-powered transformation—not just in learning, but through learning.

Add Data and Analytics to Your TD ToolkitInstructional design pro Megan Torrance addresses the importance of instructional designers accessing and applying learning and performance data—from how to design learning experiences with data collection in mind to how to use the data to improve and evaluate those experiences. With the advance of new learning technologies and data specifications, instructional designers have access to more and richer data sources than ever before. With that comes the question of what to do with the data. While most data and analytics books focus on their application for measurement and evaluation and assume a prior baseline understanding of what learning data and analytics mean, Data and Analytics for Instructional Designers delves into the foundational concepts that will enable instructional designers and L&D professionals to use data in their roles. Split into two parts, the book first defines key data and analytics terms, data specifications, learning metrics, and statistical concepts. It then lays out a framework for using learning data for planning how to gather data and to building scale and maturity in your data operations. Megan reassures readers that basic math skills with some computer assistance is what you’ll need to get going. So set aside any math anxiety!Through a “If I can see it, I can be it” approach to learning data and analytics, the book blends practical what-is and how-to content with real-world examples and longer case studies from practitioners. Chapters conclude with opportunities for you to put these techniques to work right away, whether you are in a data-rich environment already, or whether you are just getting started and working on hypotheticals.

Visual design is often a distant afterthought in the process of creating deliverables. But here’s an uncomfortable truth: Learners silently (if you’re lucky) evaluate the credibility of your work based on how it looks. To be sure, a slick PowerPoint deck alone isn’t enough to achieve learning objectives; principles of instructional design are the foundation of your work. In this issue of TD at Work, Brittany Harris reviews six principles of design to help you create and critique visual design for virtually any kind of learning deliverable. Further, she: · Details visual design stakeholders.· Examines how masters throughout art history have applied a specific principle and then shows you how to apply that same principle in your work.· Relays best practices for applying the six principles in an efficient, timely, and effective way.Tools & Resources in this issue are a Creating and Critiquing Visual Design Checklist and a Design Principles in Practice Worksheet.

Today, All Learning Is Blended LearningModern learning audiences want flexibility and personalization—development on their terms. They need a blended approach to learning that lets them grow their skills and knowledge where they actually perform their work. When designed and implemented effectively, blended learning can breathe life back into your talent development offerings. Blended Learning is packed with easy-to-apply techniques to ensure your blended learning program is a success. Learning expert Jennifer Hofmann combines the latest findings in adult learning with her time-tested best practices to deliver powerful results. Pro tips, resources, and tools included throughout help you quickly locate concepts and ideas to plan, design, implement, and evaluate a blended campaign.This book delivers. When it comes to blended learning, discover what works.Blended Learning is part of an ATD series, What Works in Talent Development, which addresses the most critical topics facing today’s talent development practitioners. Each book in the series is written for trainers, by trainers, and offers an examination of core subject matter and a defined way to solve real issues.

Have you ever worked with a team that was ready for change, but then failed to follow through? Have you ever wondered why some employees fail to apply what they learn in training to their day-to-day work? Perhaps change blockers are in play. In Overcoming Barriers to Behavior Change, Juanita Coble and Adélka Vendl identify common change blockers and provide strategies for surmounting them.This TD at Work issue explains how fear, laziness, and resignation can keep employees from reaching their potential, even when they want to improve. The authors discuss how provocative coaching—or “playing the devil’s advocate while being on the side of the angels”—can help people get past the feelings that are blocking them from making a positive change.In this issue, you will find:positive and negative aspects of change blockersthe six C Steps that promote behavior changestories of organizations that have made change stickstrategies for thinking two steps ahead10 ways to coach provocatively.

Avoid a time-consuming needs analysis process and learn how to quickly analyze a performance problem. You can use the dozens of tools, worksheets, and job aids included in this book to rapidly analyze a request for a performance solution and recommend the best method to meet your business needs. Case studies, which illustrate how companies have succeeded using the process described in the book, are included in every chapter.

Organization development (OD) practitioners help companies manage change and align people, processes, and practices for success. At the heart of practice, OD helps the organizations find the best way to get from point A to point B employing a range of disciplines and competencies including the behavioral sciences field - psychology, sociology, and cultural anthropology. This book is primer on the broad field of OD and offers just the right amount of information to gain an understanding of the tools, practices, and core skills of the OD practitioner. It is a useful book for trainers and training managers wishing to add new knowledge and capabilities to their resume and is a solid resource for beginning OD professionals and other human resource professionals.

Meetings are often poorly planned and executed events that produce no meaningful business results. ""How to Conduct Productive Meetings"" is a book designed to provide practical tools and advice for anyone planning or facilitating a meeting. Legendary evaluation guru Donald Kirkpatrick offers solid and timely advice to ensure that a meeting is necessary, the presentation is professional and effective, the participants contribute in constructive ways, and the outcome is measurable. Based on more than 40 years of professional experience, Kirkpatrick backs up his meeting methodology with both solid research and experiences from his vast on-the-ground expertise as consultant to Fortune 500 companies including Blockbuster, Caterpillar, Ford, IBM, and General Electric. The book also includes more than 130 ""do's"" and ""don'ts"" of meetings that alone are worth the price of the book. In addition to practical chapters on preparing for and leading meetings, the book provides guidance on how to use questions in meetings, how to conduct a productive training meeting, how to conduct a problem-solving meeting, and how to be an effective participant in a meeting. Pre- and post-tests allow users to examine their baseline knowledge of successful meetings and evaluate lessons learned from reading the book.

A strategic plan is central to a company's ability to make critical business decisions and develop a mission and vision that will inspire and excite employees, customers, partners, and shareholders. Yet, many organizations shy away from strategic planning due to pitfalls that range from overwhelming complexity to fears that such planning is a waste of time in an ever-changing marketplace. ""10 Steps to Successful Strategic Planning"", the first book in a new ASTD Press ""10-Step"" series, offers a process as simple as it sounds to help you overcome your fear and get your organization on the path to planned success. Loaded with worksheets, exercises, tips, tools, checklists, and other easy-to-use and interactive learning aids, this book walks you through the process from beginning to end. Along the way, you will see how other organizations have planned their way to success in the many Case Study sidebars that enhance the easy-to-follow text.

Achievers - the masters, innovators, and great ones - do not owe their success to luck, birth, or environment. Rather, great achievers throughout history - from Michelangelo to Einstein, Madame Curie to Bill Gates, Colonel Sanders to General Eisenhower - all have characteristics that the authors have distilled into actions for extraordinary success - in any field. In the process, some old notions are put to rest - including the saw that innovators must be risk takers (in fact, they not) and that great ideas just happen. This book ranges from the importance of preparing for success (acquiring expertise) to endurance against obstacles and recognizing and then seizing opportunities. None of it is easy, they say, but the rewards can be substantial. This fascinating book will be especially helpful for senior executives, ambitious managers, and entrepreneurs; many will find the clarity of its prose and sometimes surprising relevance of the examples and keys inspirational.

For decades, the emphasis in the training and development has been upon instructional objectives. But todayâ s organizations demand attention to higher-level objectivesâ objectives that clearly provide business impact and value and satisfy the expectations of key stakeholders. If youâ re involved in implementing projects, programs, initiatives, or solutions in your organization, Beyond Learning Objectives is the must-have guidebook that can help you meet these new expectations. This title provides step-by-step processes for defining, measuring, and developing six types of objectives: input, reaction, learning, application, impact, and ROI. Youâ ll also have help avoiding common pitfalls in the development of objectives, such as unclear, incomplete, non-specific or even missing objectives

This is not your typical training book. You won't find a traditional training-cycle outline or a classic training table of contents. Instead, this book pinpoints the key actions necessary to successful training and focuses on the elements with the most influence on bottom-line results. Throughout the book you'll discover helpful, ready-to-use tools: worksheets, evaluation forms, tables, checklists, case studies, and reminders and suggestions.Whether you're a middle- or upper-level manager, or a workplace learning or human-resource professional, 10 Steps to Successful Training can provide you with options for enhancing the learning environment in your organization. Boost your success as a trainer and help others learn more effectively by investing in this essential guidebook today.

Count the number of times you’ve said “no” to an idea. Whether you inadvertently put out a spark of brilliance or nixed a nonstarter, your response took away someone else’s opportunity to feel heard. And that’s an innovation killer.No one knows this truth better than improv expert Karen Hough. Go With It: Embrace the Unexpected to Drive Change brings you Hough’s discoveries from the front lines of innovation. She has seen how business innovators deal with dichotomy by preparing, playing, and thinking upside down. Improv troupes succeed on stage because they apply the “Yes, and” principle. Whatever the first person says, the next person affirms and adds to it. But this practice isn’t limited to onstage brilliance—corporate teams caught up in old patterns of thought and action can learn to improvise and innovate, too. Pharmaceutical scientists who know how to improvise can accelerate their fuzzy front-end work on new drugs. Technologists who are masters of going with it know how to successfully bring their breakthroughs to market. Executives who use improv techniques get their teams working and innovating together. Their stories fill this book. And they emphasize that it’s the process of listening, agreeing, and discussing an idea that’s monumentally important.Hough shows you that anyone can learn to be more creative and innovative. It just takes flexibility, humour, and focus—that’s improv.

When trainers use games, learners win big.As a trainer interested in game design, you know that games are more effective than lectures. You've seen firsthand how immersive games hold learners' interest, helping them explore new skills and experience different points of view.But how do you become the Milton Bradley of learning games? Play to Learn is here to help.This book bridges the gap between instructional design and game design; it's written to grow your game literacy and strengthen crucial game design skills. Experts Sharon Boller and Karl Kapp share real examples of in-person and online games, and offer an online game for you to try as you read. They walk you through evaluating entertainment and learning games, so you can apply the best to your own designs.Play to Learn will also show you how to:Link game design to your business needs and learning objectives.Test your prototype and refine your design.Deploy your game to motivated and excited learners.So don't just play around. Think big, design well, and use Play to Learn as your guide.

Create stunning digital media quickly and affordably.Shaky camerawork and scratchy audio just won’t cut it with your learners. But can your time- and budget-constrained training department produce the polished media they expect? Absolutely.In Rapid Media Development for Trainers, veteran trainer and author Jonathan Halls uses his experience running the BBC’s prestigious production training department to help even the smallest learning team dazzle. Whether you need to build a training program, blend your offerings, or flip your classroom, this book will help you make learning dynamic with rapid media techniques.Free of overly technical jargon, Rapid Media Development for Trainers is for novice and expert learning professionals alike. It explains essential learning and media concepts and adapts standard production practices to your work schedule. You won’t need to max out your budget on expensive equipment, or stress over camera models and editing software. Use simple tools—some that you already have—to create video, audio, and online content while avoiding common missteps.Turn once uninspiring training programs into riveting learning experiences that incorporate compelling video, crisp podcasts, and eye-catching presentations.Discover:why planning media production always beats out winging itwhich cost-effective tools can deliver high-quality digital mediawhat visual, auditory, and graphical concepts are indispensable during creationhow you can pull all your media together and edit it for a complete learning experience.Boost your production and content quality with this ultimate guide to fast and affordable media development.

A model for social experiential learning focused on choice.Lecturing on its own is ineffective. But what’s the alternative? Combine the best of brain science and learning theory with the power of choice. Deliver meaningful training programs that stimulate your learners, rather than bore them to sleep.Let Them Choose shows you how to get participants out of their seats and into station-based activities catered to distinct learning preferences, interaction types, and technology options. Part experiential, part social, and part emotional, the Cafeteria Learning Style model encourages learners to explore and absorb content at their own speed and direction. It puts learners in the best position to succeed.Supercharge the relevance of your content by encouraging learners to act, problem-solve, and construct their own knowledge. Apply content (the ingredients) to a variety of interchangeable activities (the recipes) that result in learning experiences (the meal) that acknowledge their diversity. Allow them to choose whether to engage with your content through collaboration, competition, movement, or reflection, on their own or with a partner or group.Adult learning experts Shannon McKenzie and Jillian Douglas walk you through designing, facilitating, and measuring a learning experience that’s proven to delight your learners. Watch retention and engagement soar as you use this easily replicable model to give your training program participants the freedom to choose.

Sales people are often a breed apart; being their trainer is an ambitious, but rewarding challenge. Founded in the competencies of world-class selling, this new title approaches training sales people with the most excellent strategy - effective, results driven training that closes sales. Siegfried, with Nationwide Insurance, offers readers a use able, practical methodology for keeping sales people engaged and learning, ensuring that they don't feel like they're wasting their time and their managers can justify their time in the classroom.

In their book, Minds at Work, management authorities David Grebow and Stephen J. Gill share what happens when managers empower and inspire people to seek out learning at a moment’s notice. They capture this turning point as managers transition from a “command and control” position to become advocates of communication and collaboration. To motivate a modern workforce, managers must encourage uninhibited, freeform learning, and nurture communities of learning, practice, and cooperation that allow people to come together and produce meaningful work. Minds at Work features success stories from forward-looking companies that have redefined norms, made knowledge sharing flat, and created a workplace culture built to last.

Create a fresh, intentional approach to meetingsWhen meetings draw employees away from day-to-day tasks but fail to reach their intended outcome, it has huge costs to the organization. All too often, this happens because meetings lack purpose—people gather together to discuss a problem but don’t know how to approach it strategically. Consider that the typical leader spends at least 10 hours a week in meetings with an average of five people. Now, assume each of those individuals is priced out at $100 an hour. That’s $5,000 a week in meeting costs. Multiply that $5,000 by 50 weeks, then by the 10 top executives. The cost? $2.5 million. Of course, leaders dread the thought of one more ineffective meeting, as do most other workers.With preparation and intention, you can turn these wasted opportunities into sessions that fully engage participants and teams. In Not Just Another Meeting: Creative Strategies for Facilitation, you will learn how to be intentional about diagnosing what your team requires from a meeting. By expanding your repertoire of what to do and how to do it, you can respond to any situation with calm, certainty, and creativity.Experienced facilitators and consultants Rodney Napier and Eli Sharp describe 13 classic designs, such as the Future Search, Collapsing Consensus, and Genie in the Bottle. Applying to wide-ranging workplace issues, these designs provide the tools to enable any gathering to solve problems, build trust, and deal with conflict. Accompanying them are animated videos, available online, that allow you to observe exactly how to facilitate each design.This book shines a new light on situations you’ve taken for granted for years. Break out of your old meeting habits—and actually excite the participants of meetings you lead.

Change Your Training NarrativeAs a trainer, you try to facilitate connections for learners, knowing you must first make connections for yourself. One way to do that is to be a storyteller. But how do you tell stories? How do you find stories to tell? StoryTraining: Selecting and Shaping Stories That Connect explores how to find your stories and deliver them for learners, ultimately strengthening the storyteller you already are. The challenge with storytelling, according to author Hadiya Nuriddin, is in finding a story to tell. This book focuses on that elusive part of storytelling — finding the stories lurking everywhere and telling them. Hadiya shows you how by pulling from other disciplines, especially literature and creative writing, to help you select, structure, shape, and tell stories that can facilitate connections between you, your learners, and the material. You’ll learn about the characteristics of stories that are most useful for facilitating learning, and understand what each looks like in practice. StoryTraining also includes helpful checklists as well as the author’s surefire tips, diagrams for story timelining, and favourite story models.Given the push to make training more relevant, storytelling ability will continue to be in high demand. If you yearn to find your own stories — and to successfully engage with learners and others — this is the facilitation book you have been waiting for.

Trainers are always looking for new and more effective ways to gain and hold the attention of their learners—and this book is chock-full of proven tips and strategies from master trainer Robert W. Lucas. Energize Your Training provides hundreds of quick ideas that will get participants engaged and primed for learning from uncovering learner needs to creating stimulating environments to managing time and groups to using powerful learning aids and more. This comprehensive resource provides concepts and solutions for every aspect of training delivery, covering environmental features such as the organization of the room; learner characteristics such as learning modalities, multiple intelligences, and generational and cultural differences; facilitation techniques that enable readers to energize and manage their classrooms; and learning aids that range from the basic to the technologically advanced.Learn the secrets to energizing your training delivery methods so you can inspire, educate, and encourage your learners. You''ll have an impressive array of 438 tools for developing programs that are dynamic, effective, and just plain fun!Make no mistake: this is not just a volume of tricks and tips—this is a serious training manual that shows you how to:· assess learners'' needs to create memorable events· develop learning aids and create a stimulating environment· get their attention and engage them· handle unique groups and personality issues· ensure transfer of learning to the job.With this book at your fingertips, you can help learners succeed and earn yourself a reputation for effective training with "never a dull moment."

A comprehensive and frank overview of the mindset and the practical steps needed to become a consultant. It is written for trainers, learning professionals, and human resource experts, but the advice is applicable to people in any profession. Written in a conversational tone with a touch of humour, shows readers how to land their first client, set up a home office, develop sales and marketing materials, draft agreements, and more.

In most organizations, middle managers are in the best position to positively impact business results. Yet, for most of these uniquely talented business professionals, this opportunity is lost. ""The High Impact Middle Manager"" offers a powerful set of practices that will transform these key organizational players from task and crisis managers to strategic business partners. From understanding their true organizational role, to planning and demonstrating business results, to improving time and project management techniques, to optimizing performance and leadership capability, this book provides all the tools, direction, and encouragement needed for a life changing journey to change and career success.

For training that is as fun as it is effective, this is a must-have resource for anyone involved in training. Detailing the “who,” “what,” “ when,” “why” and “how” of learning, Telling Ain’t Training provides everything you need to energise and engage leaders regardless of age experience. Fast-paced, fun and interactive, Telling Ain’t Training incorporates principles of adult learning to separate learning myth from learning fact. Understand how people learn, what makes training successful, why training fails and how to achieve amazing training results.

Presents the fundamentals of coaching, including topics such as push versus pull coaching, acting as a catalyst, learning how to listen, and providing accountability and structure. It provides insight into generational differences that can make communication difficult and coaching impossible. Focusing on the challenges presented by a workforce characterized by multiple generations, it provides an overview of how different generations experience their formative years and how these differences affect the ways they think and express themselves.

Are you an internal consultant -- someone who is a permanent employee and staff member, yet serves in a consultative role within your organization? Then you need this hands-on, practical guidebook to help you better understand your role and improve your performance, whether you re a change agent, trusted advisor, or someone who serves in varying capacities. Just like an external consultant, it s important to design your job, develop a formal agreement, and build your practice. Consulting on the Inside provides a solid background for internal consultants, and serves as a roadmap for cultivating a successful career.

Change is hard, but learning more about it doesn't have to be boring.The Change Book: Change the Way You Think About Change helps you get smart on change management without the pain. It addresses framing your change, leadership, resistance, culture, communication and more. Flip it open to any page and you'll find powerful, concise, and easy advice from battle-tested practitioners. Why aren't your communication efforts working? The book addresses common pitfalls, like waiting too long, delivering "bad" news and hitting people with the wrong kinds of information. How many people should you involve in your new effort? There's advice on engaging the masses and there are real stories of organizations who harnessed the power of their people. What should you do about those who resist? Do you have to turn all of them into supporters? Read about finding the people in your "sweet spot" and focusing on them. How will you keep people excited and engaged? The book offers tips for getting buy-in and maintaining momentum. Each short chapter holds a nugget of wisdom on subjects like these.A great resource for seasoned change management professionals or the newly initiated, The Change Book provides tips, tools and bits of wisdom from those who have been there, helping to transform some of the most widely recognized organizations in the country.

Change is inevitable, and how we handle it determines a great deal of our success in life. Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it.Do you look forward to change, or do you face it with a sense of impending doom?Change is inevitable, and how we handle it determines a great deal of our success in life. Yet many people dread change, viewing it as a threat to be overcome rather than an opportunity to learn and grow.Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it—whether it comes from technology, organisational shifts, economic or global trends, or simply the passage of time. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it.This book can serve as a step-by-step program for systematically building your change management strategy, or you can turn directly to whichever chapter will help solve the problem at hand today. Either way, you'll be provided with insights, case studies, tools, and techniques to put you ahead of the change curve. You'll learn how to:develop a change management team and create supportive alliancescommunicate your plans, take your vision from idea to action, and overcome challenges along the waymeasure your success, review lessons learned, and build a culture of constant improvement.With 10 Steps to Successful Change Management at your fingertips, you'll be prepared to understand what's happening, minimise the risk that goes with it, and take advantage of the opportunities that change can bring. Instead of dreading the possibility that changes will occur, you'll be assured of your ability to handle them—and to thrive and grow through the experience.