Yolanda Cartusciello – författare
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16 produkter
Innovations in Client Experience
Av Ken Grady, Julian Summerhayes m. fl.
Häftad, 2018
2997 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
ABCs: Integrating artificial, business and competitive intelligence in the modern law firm
Av Zena Applebaum, Yolanda Cartusciello m. fl.
Häftad, 2019
2397 kr
Lägg i varukorg
The world of data, analytics, and technology is relatively unexplored in the legal arena, due to the traditionally conservative and risk-averse nature of the legal environment. However, we are approaching a reality in which data is the most precious resource of practically every single …
Business Development for a New Legal Ecosystem
Av JD Catherine Alman MacDonagh, Wayne Hassay m. fl.
E-bok, 2021
3303 kr
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Pandemics bring the world to a standstill. All economies are based on confidence, yet during and after a pandemic, uncertainty and fear abound. The entire professional services sector the world over - which includes law firms, accounting firms, brokerages, consulting firms, etc. - are cash-based, …
Business Development for a New Legal Ecosystem
Av JD Catherine Alman MacDonagh, Wayne Hassay m. fl.
E-bok, 2021
3303 kr
Lägg i varukorg
Pandemics bring the world to a standstill. All economies are based on confidence, yet during and after a pandemic, uncertainty and fear abound. The entire professional services sector the world over - which includes law firms, accounting firms, brokerages, consulting firms, etc. - are cash-based, …
Career Development for Women Lawyers
Av Monica Kurnatowska, Susan Eandi m. fl.
E-bok, 2021
1392 kr
Lägg i varukorg
Although women comprise nearly half of all law students and incoming associates at law firms, and have done so for many years, they remain greatly outnumbered by men at senior levels. If nothing is done to change this trend, the percentage of women equity partners will remain under 20 percent for …
Career Development for Women Lawyers
Av Monica Kurnatowska, Susan Eandi m. fl.
E-bok, 2021
1392 kr
Lägg i varukorg
Although women comprise nearly half of all law students and incoming associates at law firms, and have done so for many years, they remain greatly outnumbered by men at senior levels. If nothing is done to change this trend, the percentage of women equity partners will remain under 20 percent for …
ABCs
Integrating artificial, business and competitive intelligence in the modern law firm
Av Bernadette DeCelle, Dave Whiteside m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
The world of data, analytics, and technology is relatively unexplored in the legal arena, due to the traditionally conservative and risk-averse nature of the legal environment. However, we are approaching a reality in which data is the most precious resource of practically every single …
ABCs
Integrating artificial, business and competitive intelligence in the modern law firm
Av Bernadette DeCelle, Dave Whiteside m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
The world of data, analytics, and technology is relatively unexplored in the legal arena, due to the traditionally conservative and risk-averse nature of the legal environment. However, we are approaching a reality in which data is the most precious resource of practically every single …
Innovations in Client Experience
Av Helen Hamilton-Shaw, Judith McKay m. fl.
E-bok, 2021
2797 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Innovations in Client Experience
Av Helen Hamilton-Shaw, Judith McKay m. fl.
E-bok, 2021
2797 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Client Experience
How to Optimize Client Service and Deliver Value
Av Sally Dyson, Will Taylor m. fl.
Häftad, 2021
2397 kr
Lägg i varukorg
We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, …
Client Experience
How to Optimize Client Service and Deliver Value
Av Paul A Williams, Helen Hamilton-Shaw m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, …
Client Experience
How to Optimize Client Service and Deliver Value
Av Paul A Williams, Helen Hamilton-Shaw m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, …
Building the Data-Driven Law Firm
Second edition
Av Shilpa Bhandarkar, Doug Donahue m. fl.
Häftad, 2022
2397 kr
Lägg i varukorg
Like so many other professions, law is becoming increasingly influenced by an overwhelming amount of disparate, fragmented and complex data that can both help and hinder business. Data comes from a wealth of different sources, both internal and external, constantly changing, never still. Keeping …
Building the Data-Driven Law Firm
Second edition
Av Tom Spence, Mori Kabiri m. fl.
E-bok, 2022
2235 kr
Lägg i varukorg
Like so many other professions, law is becoming increasingly influenced by an overwhelming amount of disparate, fragmented and complex data that can both help and hinder business. Data comes from a wealth of different sources, both internal and external, constantly changing, never still. Keeping …
Building the Data-Driven Law Firm
Second edition
Av Tom Spence, Mori Kabiri m. fl.
E-bok, 2022
2235 kr
Lägg i varukorg
Like so many other professions, law is becoming increasingly influenced by an overwhelming amount of disparate, fragmented and complex data that can both help and hinder business. Data comes from a wealth of different sources, both internal and external, constantly changing, never still. Keeping …