Harper Business – serie

How can we fix what we can't see? The norms crushing innovation—and our joy—are finally made visible. All 24 of them.In Our Best Work, Nilofer Merchant names the 24 invisible norms—born of hierarchy, control, and a worn-out model of capitalism—that limit us all. Along the way, she dismantles some of management’s most beloved ideas:Servant LeadershipPersonal BrandingSpeaking UpPerformance ReviewsMove Fast and Break ThingsThese aren’t just ideas that fall short—they are daily routines that trap us in the past. Merchant exposes how and why they fail us. But it’s not enough to know the problem, we must also know how to move forward. She lights the path to the future by providing the 24 leading indicators that bring out the best of us and the best of us. Each chapter closes with a concrete practice, so teams can turn insight into action.Ranked among the world’s most influential management thinkers by Thinkers50, Merchant brings an unmatched range of experience: from her start as an administrative assistant to shaping strategy at Apple and early-stage startups to serving on corporate boards. She has experienced the realities of power from every seat at the table, across industries, and around the globe. Her ideas have already reshaped companies—and their futures. With this incisive take, Merchant offers a clear and collective path to do our best work, including:Unlocking the essential source of innovation: new and novel ideasReplacing competition with trustCreating the solutions of tomorrow, not just today’s profitsIf you’ve tired of self-help fixes or the latest fads, Our Best Work offers another way: by changing the rules of work itself.

Power is not working—for women, for men, or for the world. We don’t need to remake women. We need to remake power.New York Times bestselling authors Katty Kay and Claire Shipman are on a mission to reclaim power for women. In the wake of sweeping changes in the way we work, the veteran journalists challenge pre­conceived notions of what power is and what it’s good for, along with the insidious, mostly hidden structures of the status quo that hold women back. What started as a straightforward examination of best practices has become a manifesto for a new form of power, a distinctly female version that is already emerging in workplaces, in politics, and on the home front. It’s a version that is more appealing to women (and most men as well). It offers women a blueprint for shaping their own professional futures, maximizing their impact for the benefit of others, and experiencing the real joy that comes from taking the reins and influencing outcomes. Writing from their own lived experiences, Kay and Shipman interviewed dozens of women of all ages, races, and backgrounds around the world, as well as cutting-edge academic researchers. Taken together, these per­spectives offer a clear-eyed and hopeful redesign of the workplace and our relationships at home, one that puts women in a remade and modernized seat of power. And now is exactly the right moment for women to step into their power. What’s at stake is much greater than the next job; it’s about the need for a new vision of what power can be, for a new code that focuses not simply on hierarchy, on having power over others, but also on purpose, on what power can achieve.Both a prescription for societal change and a pro-fessional guidebook for individual women, The Power Code shows you how to leverage the power you already have, find new sources of power in yourself and your community, and remodel your workplace and your home-life to produce less ego, more joy, and maximum impact.

The foundational and wildly popular go-to resource for the science of influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights on human behavior ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucial aspect of behavioral science surprisingly easy to understand. With Cialdini as a guide, you don’t have to be a scientist to learn how to use this science in your own decision-making.You’ll learn Cialdini’s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you’ll learn how to defend yourself against unethical influence attempts. You may think you know these principles of social psychology, but without understanding their intricacies, you may be ceding their power to someone else.Cialdini’s Principles of Persuasion:ReciprocationCommitment and ConsistencySocial Proof Liking AuthorityScarcityUnity, the newest principle for this editionUnderstanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research—including a three-year field study on what leads people to change—Influence, New and Expanded EPB is a comprehensive guide to using these principles to move others in your direction.

Building on the success of Reboot and the concept of radical self-inquiry, executive coach Jerry Colonna encourages leaders to consider the ways they have been complicit in, and benefitted from, the conditions in the world they say they’d like to change and shows them the path to creating new systems of inclusion for everyone.We all want to belong. For executives and managers, to be better leaders—and people—we must create welcoming environments in which ourselves and others feel recognized and have a place. But to do so, we must first face our own need for belonging and how that need is often thwarted. Colonna argues that only through radical self-inquiry can we come home to ourselves and others and, in doing so, create systemic belonging—homes—for everyone.Many people in power fall into the trap of toxic leadership. But this toxicity can be overcome. Colonna guides us on a journey of reunification with the disowned parts of ourselves, the myths and truths of our ancestors, as well as a deeper connection with those most affected by systems of exclusion. He shows how to apply radical self-inquiry (“How have I been complicit in creating the conditions I say I don't want?”) and broaden it to include “How have I been complicit in maintaining systems of oppression that I say I don’t want?” And, more important, “What do I need to give up that I love in order to have the systems of belonging that I want?”The necessary first step is for leaders and others who hold power to see themselves clearly. The vital second step is to see and alter the effects of one’s untended, unhealed wounds and beliefs on those we are tasked to lead.Doing so, we are then able to reimagine businesses as collectives where a shared sense of belonging thrives. Doing so will cause a reckoning with the accepted definitions of leadership, success, and value.With its unusual blend of poetry, quotes, and examples from Colonna’s own life as well as the lives of his clients—Reunion is a life-altering guide for today’s complex and divisive world. Its wise insights and practical advice will help create an inclusive and welcoming workspace, discover the best of who we are, and nurture and support those whom we are privileged to lead.

USA Today BestsellerIn his sixth business book, bestselling author, entrepreneur, and investor Gary Vaynerchuk explores the twelve essential emotional skills that are integral to his life—and business—success and provides today’s (and tomorrow’s) leaders with critical tools to acquire and develop these traits.For decades, leaders have relied on “hard” skills to make smart decisions, while dismissing the importance of emotional intelligence. Soft skills like self-awareness and curiosity aren’t quantifiable; they can’t be measured on a spreadsheet and aren’t taught in B-schools or emphasized in institutions. We’ve been taught that emotional intelligence is a “nice to have” in business, not a requirement. But soft skills can actually accelerate business success, Gary Vaynerchuk argues. For analytical minds, it’s challenging to understand how to get “better” at being self-aware, curious, or empathetic—or even why it’s important to try. In this wise and practical book, Gary explores the 12 human ingredients that have led to his success and happiness and provides exercises to help you develop these traits yourself. He also shares what the “half” is—that emotional ingredient of leadership he’s weakest at and makes the most effort to improve. Working through the ideas and exercises in the book, he teaches you how to discover your own “halves” and offers insight on how to strengthen them. Gary’s secret to success is using these twelve traits in varying mixtures, depending on the situation. But how do we know when to balance patience with ambition? Humility with conviction? Gary provides real-life examples involving common business scenarios to show you how to use them together for optimum results. This iconoclastic book will help you refine your ingredients and improve your leadership capabilities. When implemented in the proper situation, these ingredients can help leaders land promotions, retain core employees, move faster than competitors, win the loyalty of customers, and build successful organizations that last.

An updated and revised edition of the essential and enduring bestseller, incorporating the latest theories and topics taught at America’s top business schools.In this new, fully revised and completely updated edition of the internationally popular guide, author Steven Silbiger distills the lessons of the best business school courses taught at America’s most prestigious and influential universities, including Harvard, Stanford, the University of Pennsylvania, the University of Chicago, Northwestern, and the University of Virginia, to help anyone in any field become more skilled, forward-thinking, and successful in business.Along with the lasting concepts that have made this book a bestseller, including marketing, finance, and strategy, this fifth edition features sections on:Crypto currencyArtificial intelligenceThe gig economyRemote workAgile methodologiesEnvironmental, social, and governance (ESG)As well as updated examples and material reflecting corporate culture and economic change.Accompanied by illustrations throughout, and with research straight from the notes of real students attending top MBA programs today, Silbiger distills these complex topics into accessible lessons—giving you the tools you need to get ahead in business and in life.

Two startup company founders and angel investors go inside eighteen companies founded by Harvard Business School graduates, uncovering surprising lessons for success and unexpected pitfalls essential for aspiring entrepreneurs. Conventional “wisdom” holds that the most successful entrepreneurs in the world are born with a genius for starting companies, experience one lightning-bolt moment of inspiration after another, follow a tried-and-true process to scale to a billion dollars, and attract deep-pocketed investors at every turn.The real story is a bit more unconventional—and much more interesting.Would-be-entrepreneurs Catalina Daniels and James Sherman, hungry to study and apply the best practices of startups to their own ventures, studied the nuts-and-bolts of entrepreneurship as classmates at Harvard Business School. Years later, after successfully founding and exiting several companies, and as angel investors in start-ups, they were surprised to realize that their experiences greatly differed from what they had been taught in school. HBS provided a world-class education in the basics. But there was so much they learned the hard way—working in the trenches—that, looking back, they wished they’d known before starting up.Inspired, Daniels and Sherman interviewed eighteen HBS graduates and entrepreneurs about their experiences founding companies such as Blue Apron, Rent the Runway, Gilt, and AdoreMe, probing them  about what they discovered along the way and what they wish they had known beforehand.  The authors bring  these insights to life by showcasing the founders in their own words and giving readers the experience of chatting with these remarkable entrepreneurs over a cup of coffee   No other book has unearthed advice from so many HBS entrepreneurs. The result is wisdom that challenges assumptions, destroys preconceived notions, crystalizes hunches, and articulates perceptions with a depth possessed by few people in the world.Starting a business is hard. Seventy percent of startups today fail after their seed round, and less than ten percent achieve success for founders and investors. Faced with such a daunting threshold, aspiring entrepreneurs need all the advice, wisdom,  and inspiration  they can get. Smart Startups is written for them—a timeless record of essential knowledge that can help them avoid failure and achieve success.

An unconventional, hands-on guide to turning ideas into products that matter—and that people love—from the legendary Silicon Valley pioneer, founder of Zynga, and creator of Stanford Graduate School of Business’s product management course.Mark Pincus has been at the forefront of each iteration of the internet. He built the original app company ahead of the mobile app economy and sold virtual goods to the masses long before in-app purchase generated $85 billion on smartphones. As the founder of Zynga, he brought us FarmVille, CityVille, and Words with Friends, launching eight hit games and reaching more than a billion users in four years.    Pincus has turned hit-making into a repeatable system, birthing one of his favorite guiding principles that “all new fails”. Life at the Speed of Play is his framework for moving faster and massively increasing your odds of success. His insights and advice are essential in the new world of AI, where speed of testing and learning defines winners.Bursting with wit, wisdom, and a core belief in tech’s endless capacity, each chapter of Life at the Speed of Play contains actionable takeaways based on Pincus’s unorthodox “Mark-isms” including “hire people with broken resumes,” “protect investors from themselves,” and, paradoxically, to “f*** scale” in favor of quality over quantity.What They Don’t Teach You at Harvard Business School for the twenty-first century, here is the essential “bible” for entrepreneurs, product managers, innovators, and anyone who has an idea—digital or analog—that they dream of turning into a reality.

AN INSTANT USA TODAY BESTSELLER • ONE OF FORBES TOP 10 BUSINESS BOOKS OF 2024ELEVATE LEADERSHIP TO TEAMSHIP.In today’s volatile, fast-paced, and decentralized business environment, even the most talented leaders can’t succeed alone—they need to mobilize the full potential of the team.The world’s highest-performing organizations under­stand they need more than leadership to win—they need teamship. Teamship is a profound shift from today’s hierarchical model to sharing the load among a team that elevates one another and the organization to achieve exponential results.Based on more than twenty years of research with more than three thousand teams, world-renowned coach and bestselling author Keith Ferrazzi has cracked the code on what defines the top 15 percent of teams. In Never Lead Alone, Ferrazzi brings to life what is expected of teammates in teamship’s new agile, inclusive, innovative, and challenge culture. Teamship combines:Co-elevation behaviors—the teammates’ com­mitment to pushing one another higher in aligned pursuit of the mission, andtwenty-first-century collaboration processes, prac­tices, and tools to transform team performance.Through rigorous data, dozens of high-return prac­tices, and vivid case studies you will learn:the 10 critical shifts to teamship, including peer-to-peer accountability, personal trust, shared feedback, team resilience, and adopting agile ways of working;how to agree on a new high-performance, high-integrity team social contract; andapproaches to leveraging collaborative technology and AI.Never Lead Alone is an essential step-by-step road map for every teammate and all leaders on their team’s journey from average to extraordinary.

The media guru and bestselling author of Pitch Perfect helps professionals break away from canned communications and find their true—and most effective—voice no matter the workplace.The business world has adopted the wrong definition of successful business communication. For many years, being “on message” was considered the prime directive. The overwhelming majority of professionals today exist in a rigidly narrow range of bland rhetoric, throwing around industry buzzwords and empty jargon to create the impression of business savvy. But when everyone sounds messaged (and the same), no one stands out. And now, with more ways than ever to get your message across, it’s never been harder to communicate clearly and have your message stick.Bill McGowan has devoted more than twenty years to helping people find their distinctive voice. From CEOs to White House staffers to television personalities, he has coached thousands of speakers to improve their presentation skills and make their narrative more memorable and distinctive by breaking free from the challenges preventing them from selling their ideas with conviction, motivating their teams during challenging times, or clearly articulating a company’s mission.Speak, Memorably offers concrete strategies and tools to help anyone, in any stage of their career, cut through the numbing sameness of cliches and boring business rhetoric and find their authentic voice. Inspiring and entertaining, it is a masterclass in the soft skills of interpersonal communication and an inspiring call to action for professionals to break free from forgettable “brand” speak and instead craft thoughtful and memorable messages.How do you break free from forgettable corporate-speak and find the authentic voice that gets results?The Storytelling Formula: Learn the same secrets legendary film director Francis Ford Coppola uses to captivate an audience and make your narrative stick.Actionable Public Speaking Skills: Go beyond theory with concrete techniques coached to CEOs and White House staffers to help you sell your ideas with conviction.Avoid the Conformity Trap: Break free from the buzzwords, empty jargon, and clichés that make most professionals forgettable.Develop Your Authentic Voice: Discover how to stop being “on message” and start communicating in a way that is memorable, distinctive, and uniquely yours.

“A refreshing, long-overdue playbook about leadership for everyone. I wish Lotus Leadership had been around decades ago; It’s grounded in the best kind of wisdom: the kind that scales.”—Reid Hoffman, cofounder of LinkedIn and bestselling author of Superagency“The way yoga gave the West a new way to breathe, relieve stress, and balance our lives, so too will Lotus Leadership and the powerful Hindu goddess stories in this book give everyone a new way to lead with balance, compassion, and of course, Radical Candor.”—Kim Scott, bestselling author of Radical Candor and Radical RespectA former tech leader’s modern playbook for success, culled from the inspiring stories of a largely unrecognized cadre of luminary women of Indian heritage.We’ve been ignoring the surging force of Indian women in American business for far too long. Not anymore. In this one-of-a-kind book, Silicon Valley tech executive Kamini Ramani tells the story of these women for the first time; highlighting not just their successes, but unveiling how they got there. And the answer is powerful. Notably, it wasn’t by following the same playbook of (white or Indian) men, and it wasn’t by “leaning in.”Instead, these women—often unconsciously—drew on the learned wisdom of their heritage, and specifically the stories of the main Hindu goddesses they were raised with. At the core of this is an embrace of duality similar to the tenants of Yoga that encourages harmony rather than dissonance; an emphasis on the collective over the individual; and the ability to own your power with calm and resilience.Ramani spent a year interviewing more than thirty of the top women of Indian heritage in American business. In Lotus Leadership she distills their paths into a framework likened to a “yoga for business” practice that can be followed by everyone, no matter where they are from.In her no-nonsense “Auntie” style, Ramani unveils—petal by petal—a new way of leading based on five principles: Embracing both your so-called feminine and masculine sides in harmony, and using one or the other as the situation demands.Letting curiosity guide you, not the pursuit of titles, ladders, or a paycheck.Building harmonious life partnerships that take a long-term view of “having it all”—not keeping “50-50” score in the moment.Living in abundance beyond material wealth to include a happy family, a strong team, philanthropy, and investing in your community.Combining all these traits in a way that is completely unique to your strengths and your journey. With inspiring stories and practical advice, Lotus Leadership is a pioneering guide to blossoming in business and in life.

The acclaimed host of The Learning Leader Show delivers the bracing message that growth comes at a cost and equips readers with a rigorous, practical roadmap for paying that price and achieving lasting excellence in work and life.Ambitious people know what they want to do and where they want to go, but they aren’t sure how to get there. Abstract advice feels good but ultimately changes nothing. Only concrete action can change habits, which in turn changes lives.The Price of Becoming is a clear guide with instructions for overcoming complacency, mastering communication, and making better decisions under pressure. Ryan Hawk draws from over 700 interviews with some of the world’s leading experts, leaders, thinkers, movers, and doers, including Jim Collins, Simon Sinek, Adam Grant, Tony Robbins, James Clear, Paul Rabil, Jocko Willink, Susan Cain, Alex Hutchinson, Seth Godin, and General Stanley McChrystal, to answer one powerful question: “What can I do today to build a better me?”Ryan distills their numerous insights, data, and direct personal experiences into a practical, actionable framework he divides into three sections:Learn—Fuel Your Intake EngineWork—Take ActionLead—Teach OthersPersonal growth is about pushing your edges. Going beyond your current zone of comfort and competency. Clear, practical, and timeless, The Price of Becoming is an empowering and informative handbook designed to help you practice daily improvement, sustain excellence, and build the life and career you envision through intentional, continuous learning and active growth.

A leading economist discusses his theories on social disequilibrium and suggests ways of restoring the economic balance.

What if the greatest salespeople on the planet are the opposite of who you think they are?Everyone sells, every day. It’s why the most successful people have mastered the art of business communication, selling themselves, their ideas, or their products and services.Yet when people hear the word sales they think of an overly confident, articulate extrovert (at best) or a pushy, know-it-all huckster (at worst). Because of these misperceptions, when we find ourselves in a situation where we need to sell, we feel compelled to put on the persona of a “good salesperson.” But there’s a disconnect between who we think good salespeople are and who they actually are. In any room, they’re not the most self-confident, they’re the most self-aware. They’re not the most sociable, they’re the most socially aware. And they don’t succeed in spite of obstacles, they succeed because of obstacles.Colin Coggins and Garrett Brown sought out some of the most successful people from all walks of life, including CEOs, entrepreneurs, doctors, trial lawyers, professional athletes, agents, military leaders, artists, engineers, and countless others in hopes of understanding why these people are so extraordinary. Colin and Garrett found that, as different as all these incredible people were, they all had an eerily similar approach to selling. It didn’t matter if they were perceived as optimists or pessimists, logical or emotional, introverted or extroverted, jovial or stoic—they were all unsold on what it meant to sell and unsold on who people expected them to be.The Unsold Mindset reveals a counterintuitive sales strategy and approach not just to selling but to life. It’s a journey toward an entirely new sales mindset—the greatest sellers on the planet aren’t successful because of what they do, they’re successful because of what they think. Being a good person and a good salesperson aren’t mutually exclusive. A masterclass in professional development, The Unsold Mindset will change the way you think about selling and the way you think about yourself.Based on insights from their popular USC course and interviews with world-class performers, this book reveals a new playbook for success:Authenticity in Business: Learn why the most successful sellers aren’t overly confident extroverts, but self-aware individuals who reject the pushy salesperson persona.A New Sales Psychology: Discover why the greatest sellers on the planet don’t just succeed in spite of obstacles—they succeed because of them.The Growth Mindset: Shift your perspective from outdated persuasion techniques to a framework built on what you think, not just what you do.Real-World Lessons: Gain wisdom from an incredible range of people—CEOs, entrepreneurs, doctors, and military leaders—who have mastered this counterintuitive approach to life and work.

Drawing from a unique blend of psychology, neuroscience, and consciousness practices, as well as more than fifty years of combined international boardroom experience, three experts offer a unique approach to leadership development, learning and leading with awareness and intentional choice amid even the most challenging circumstances.As change accelerates daily in our increasingly complex world, leaders tasked with performing outside their comfort zones in both their personal and professional lives must adapt. Yet the same conditions that make it so important to adapt may also trigger fear, causing resistance to change and a default to reactive behavior. The authors call this the “adaptability paradox”: at a time when we most need to learn and grow, we stick with what we know, often in ways that stifle change and innovation. To avoid this trap and be ahead of the curve, leaders must become proactive.Enter Deliberate Calm, which combines cutting-edge neuroscience, psychology, and consciousness practices, along with the authors’ decades of experience with leaders around the globe. By practicing Dual Awareness, which integrates internal and external experiences, leaders can become resilient and respond to challenges with intentional choice instead of being limited to old models of success. With Deliberate Calm, anyone can lead and learn with awareness and choice to realize their full potential, master high-stakes decisions, and thrive even in times of uncertainty, complexity, and change.How can you stay resilient and make intentional choices when the pressure is on?Adaptability and Learning: Overcome the “adaptability paradox” that keeps you stuck in old patterns precisely when you need to innovate most.Self-Mastery Practice: Learn to use Dual Awareness, an integrative method for observing your internal and external worlds to respond with intentional choice instead of being limited to old models of success.Neuroscience-Based Tools: Discover how cutting-edge research from psychology and neuroscience can help you regulate your stress response and remain calm under pressure.Team Effectiveness: Apply these principles not just to your own performance, but to foster resilient and effective teams capable of navigating uncertainty and complexity.

A WALL STREET JOURNAL BESTSELLERMost entrepreneurs start a business seeking freedom but end up in a prison of hundred-hour workweeks isolated from their loved ones. This book is a guide to do entrepreneurship differently—letting go of the hustle and embracing a family-first mindset instead. We all want a comfortable life with plenty of time for family and friends. This vision is what inspired Steve Chou to strike out on his own over a decade ago. But what he found was a nonstop schedule of never-ending work that wore him and his family down.The hallmarks of modern business are making people miserable and preventing them from enjoying life’s greatest gifts. Business owners get stuck on the hamster wheel of hustle only to end up burned out and looking for a better way.For fifteen years, Steve Chou has run two successful seven-figure businesses in twenty hours a week or fewer, leaving plenty of time for family, friends, and leisure. In The Family-First Entrepreneur, he shares profound insights and practical advice on business and life, demonstrating that you can, in fact, pursue your dream without sacrificing what matters most.Chou offers a series of simple principles that can guide every decision you make, helping you establish a solid foundation upon which you can build the life you’ve dreamed of while comfortably supporting those you love.

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential for leadership and career development in our fast-changing, post-pandemic world. Some are timeless (confidence, decisiveness), some are brand new (the ability to command Zoom), and all are game-changers.Nearly a decade ago, economist Sylvia Ann Hewlett cracked the code of executive presence (EP). Drawing on complex data and in-depth interviews with senior executives from sectors as different as finance and fashion, she demonstrated that EP is a potent mix of gravitas, powerful business communication, and appearance.Executive Presence became a classic. Translated into seven languages, it’s helped tens of thousands of ambitious, accomplished professionals to fast-track their careers. Chuck Robbins (CEO of Cisco), and Thasunda Brown Duckett (CEO, TIAA), are among the leaders who recommend this book for any up-and-comer seeking to rise through the ranks and do something extraordinary with their lives.But EP has evolved. Black Lives Matter, the #MeToo movement, and a global pandemic have changed the leadership equation. But how? To answer that question, in 2022, Hewlett embarked on a second round of quantitative and qualitative research, targeting seasoned leaders and thirty-something-year-old executives at the cutting edge of the new economy (fin-tech, gaming, media). Her findings are timely as new executives find their feet in a post-pandemic world.Hewlett demonstrates that in 2023 leaders worldwide seek to promote high-performing men and women who exude confidence but also project authenticity and inclusivity. They’re also intent on advancing those who have mastered virtual leadership, excel at leading remote teams, and demonstrate a command of social media. It’s no coincidence that Eddie Glaude, Amanda Gorman, and Gustavo Dudamel are stars of this new edition of Executive Presence and the usual suspects.Hewlett’s most potent message, ten years ago and now, is that EP is eminently learnable. You don’t need to have the voice of James Earl Jones, the communication skills of Steve Jobs, or the athleticism of Michelle Obama to ace EP. You merely have to arm yourself with the tools and tactics for lasting career advancement contained in these pages.  This updated framework for modern leadership delivers:Post-Pandemic Leadership: Move beyond outdated models with new research on what matters now—from commanding a Zoom room to fostering psychological safety in hybrid environments.Authentic and Inclusive Presence: Learn why authenticity and inclusivity are now central to gravitas, and how to project them in every interaction as today’s workplace demands.A New Model for Communication: Master the updated pillars of communication and appearance for a world shaped by social media and virtual-first impressions.A Learnable Framework: Discover why executive presence is a skill you can build, with practical tools and tactics to fast-track your career and do something extraordinary with your life.

An instant USA Today bestseller • A Globe and Mail Top 10 Business and Management Book of 2024From an experienced organizational psychologist comes a unique guide to learning how to better read and understand people and make improved, more informed business decisions about them—including choosing the right employees, fostering relationships in the workplace, resolving conflicts more effectively, and optimizing your performance on the job—using the science of personality.Psychologists widely agree that five key traits define our personalities—intellect, emotionality, sociability, drive, and diligence. Unlike emotions, which are transitory in nature, these traits determine our behaviors, including our motivations, social inclinations, reactions to crisis or complexity, patterns of thinking, and more.Organizational psychologist Dr. Richard Davis is an expert in assessing personalities. He has spent decades advising business leaders and evaluating executives from some of the world’s biggest companies, including Amazon, Target, Best Buy, Under Armour, Meta, Starbucks, Nike, LVMH, and the NBA. Over the course of his career, he has helped numerous executives make tough, highly consequential hiring calls based on personality. A company’s board might want its next CEO to be decisive, focused, and a strong communicator. Investors backing a start-up might want a leader who is not only a visionary but also a team player who doesn’t retaliate when given constructive feedback. That’s where he comes in. As a result of his life’s work, Dr. Davis has developed not only a unique perspective on what human personality is, but an indispensable toolkit for analyzing it, and using the information effectively.In Good Judgment, he brings his expertise to you. Dr. Davis explains what the science of personality is and how it works, and how all of us can use it to improve our working relationships, careers, and lives. Whether you’re a novice manager looking to hire your first assistant, a board member in need of the ideal CEO, an angel investor trying to choose between two different startups, or a new parent selecting a pediatrician, understanding the science of personality and how to utilize it is the key to exercising good judgment—at work and in life.How can you reliably predict behavior to make better choices about the people you work with and live with? The Personality Blueprint: Master a simple five-part framework (Intellect, Emotionality, Sociability, Drive, and Diligence) to decode the core traits that drive behavior in everyone from colleagues to CEOs.Beyond Emotional Intelligence: Discover why EQ is an overrated and minimally effective metric, and why understanding stable personality traits is far more predictive for long-term success.Strategic Hiring Decisions: Learn the time-tested assessment techniques used with companies like Amazon, Meta, and the NBA to choose the right employees, partners, and leaders.Effective Conflict Resolution: Apply science-based insights to improve your working relationships, resolve disputes more effectively, and optimize your own performance on the job.